Felipe Alfaro | Page 25

Fast and professional service in both sales department and service department. Service department went out of their way to get my truck finished. and service department. Service department went out of their way to get my truck finished. More

by dalehd883 Verified Customer Verified Customer

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Everyone was nice, friendly and professional. The business had a few waiting rooms that were comfortable with nice chairs, snacks and a television. I was told that the oil change would take about The business had a few waiting rooms that were comfortable with nice chairs, snacks and a television. I was told that the oil change would take about two hours. It was about two hours. I have to come backi in about sis thousand miles. I look forward to that experience. More

by jb009us Verified Customer Verified Customer

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Work was done quickly and correctly. Carolina was pleasant, helpful, and knowledgeable as always. All and all a very pleasant experience. Carolina was pleasant, helpful, and knowledgeable as always. All and all a very pleasant experience. More

by POLFUSEDJU Verified Customer Verified Customer

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Fantastic service team, I would highly recommend getting your vehicle serviced at Advantage Chevrolet in Hodgkins. your vehicle serviced at Advantage Chevrolet in Hodgkins. More

by aarondonbaker Verified Customer Verified Customer

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The service was were good! It was done in a very fast time.very good job It was done in a very fast time.very good job More

by timtobolski Verified Customer Verified Customer

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Very professional,kind , very clean,had treat, the staff were friendly helpful kind.just awesome. were friendly helpful kind.just awesome. More

by juanitabandish Verified Customer Verified Customer

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I like this dealer because the are nice and accomadating it did not use to be tat way it did not use to be tat way More

by jrjohnson4707 Verified Customer Verified Customer

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I was expecting an $1000-1100 bill. I was quoted $979.00 on the phone. Final bill was $822.00. Putting it mildly, I was happy. I consider it saving money if any bill comes in under I was quoted $979.00 on the phone. Final bill was $822.00. Putting it mildly, I was happy. I consider it saving money if any bill comes in under my expectation. So by my calculations, I saved roughly $300. How many times can a person say they went to a dealership and saved $300!! I took the $300 and bought stock in Chevrolet, so the repair actually will make me money long term. Maybe enough to buy another Chevy!! More

by jtriplett0 Verified Customer Verified Customer

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A horrible service experience! A multitude of errors from a dealership that I have purchased 13 vehicles from. I purchased a 2022 Tahoe for my wife last year and a 2022 Equinox for A multitude of errors from a dealership that I have purchased 13 vehicles from. I purchased a 2022 Tahoe for my wife last year and a 2022 Equinox for myself (paid cash for both) Your sales department is top notch Joslynn Keys has been my salesperson for almost every purchase a true professional. My wife dropped off her Tahoe for the second free oil change and instructed the service department that a security light keeps flashing and beeping while driving. My first issue is that they were telling her that she needs a wheel alignment on a car that has 10K miles, outrageous! I just returned from a trip with that car and it tracks perfectly, no drifting no pulling, rides like it's on a rail. So after having the car all day my wife had to call and see if it was ready to be picked up, no communication from the service department after I called and told them to stop trying to upsell my wife on things the car does not need. After telling my wife everything has been fixed the security light came back on on her way home. When I looked at the paperwork there was no mention of the light coming on. I'll save you all of the back and forth over the next 2.5 weeks of my wife taking the car back after they said it was fixed and it was not. At one point I saw my wife's car several miles from the dealership at a residential home. When I called and asked what was going on my service writer told me a porter had taken it for a test drive and had an errand to run. Unacceptable! When we finally picked up the car several hundred miles had been put on it and the oil life was already down to 79%. not to mention an almost empty gas tank. Since we picked it up over two weeks ago there has been not one phone call from the dealer to follow up. I have 4 boys 3 of which are fireman and they all drive Advantage pickup trucks. Is this how GM treats its most loyal customers? There are plenty of alternatives that I would have never considered in the past but it may be time to look elsewhere. More

by 22collector Verified Customer Verified Customer

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They are always so helpful and friendly I would recommend them to anyone that had a Chevy car them to anyone that had a Chevy car More

by donna_siebert Verified Customer Verified Customer

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