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Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 29

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

March 15, 2023

Dealership Rating
Employee Rating

My car is still not working I have payed too much money and still turns off More

by mmercedessaldivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 17, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 14, 2023

Dealership Rating
Employee Rating

Great service was taking care of in a friendly manner even in a last minute situation to get service done awesome staff More

by ecuamex75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Tena

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Mar 16, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2023

Dealership Rating
Employee Rating

Work was scheduled promptly and completed as promised and in a professional manner as expected More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

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Mar 13, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 09, 2023

Dealership Rating
Employee Rating

I like getting my car serviced by Advantage Chevrolet of Hodgkins they know my vehicle and provide professional service that I can trust. More

by markvineyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jaeger

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Mar 10, 2023

Advantage Chevrolet of Hodgkins responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 09, 2023

Dealership Rating
Employee Rating

The person who helped me it’s not responsible never get back to me whit any up dates and they keep my truck for 9 days. More

by ALFONSOBARRERA015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carolina Wetzel , Cynthia Tena

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Mar 10, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 07, 2023

Dealership Rating
Employee Rating

thank you very much for your service, Felipe Alfaro answered all our questions, over all a great experience at Advantage Chevrolet. More

by PETER6707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Angel Lopez

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Mar 09, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate the kind words, Peter. I look forward to seeing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 24, 2023

Dealership Rating
Employee Rating

10 min oil change turned into 2 hrs Had an appt for 11:40 done at 1:40 unacceptable wanted a free car wash that would of taken another 15 min really Offered a water really should of bought me lunch a More

by LAURA.BUFKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 24, 2023

Advantage Chevrolet of Hodgkins responded

Laura, I appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 13, 2023

Dealership Rating
Employee Rating

Nice people,clean dealership, good location of all major highway, open for service on the weekends More

by firetruck2141964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isamar Diaz

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Feb 15, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 10, 2023

Dealership Rating
Employee Rating

The service team, Cynthia and Felipe are great! They kept me informed on what was needed with my vehicle, the cost and when it would be done. Thank you! More

by eherna2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Tena

Report | Print
Feb 13, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2023

Dealership Rating
Employee Rating

The service was satisfaction I'm satisfied with the way they treated me thanks have a blessed day More

by CAPTINLAYMEDOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isamar Diaz, Cynthia Tena

Report | Print
Feb 03, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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