Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins
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Felipe Alfaro | Page 37

Service Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.6
511 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

27 yrs

Languages Spoken

English English

Spanish Spanish

4.6

511 Reviews

Write a Review

511 Reviews of Felipe Alfaro

July 16, 2021

Dealership Rating
Employee Rating

I have been very pleased with Advantage Chevy every time I have been there I feel like they take care of there customers better than most other dealers I have been to.Great dealer sales,service .AAAA. More

by RCASTLE27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris

Jul 21, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 16, 2021

Dealership Rating
Employee Rating

Advantage is a great family dealer for the costumers wants to shopping for a good Deal in cars or trucks and family vans Good service and that employers thank you so much More

by josue_sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 15, 2021

Dealership Rating
Employee Rating

We always get friendly service when we bring our cars in and are cars run perfectly after we bring them in for service. We will continue to bring our cars in for maintenance. More

by jkost37644
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 20, 2021

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 15, 2021

Dealership Rating
Employee Rating

Very satisfied with service starting from the front, Cristina to the back. Thank you very much, will not trust anybody else with my car. Will come back soon. More

by LYLIRES2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cristina

Jul 20, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 13, 2021

Dealership Rating
Employee Rating

Clean, friendly and very personable. They took care of Clean, friendly and very personable. They took care of my issue very nicely. The experience was very informative. I walked away with a very good More

by VOLSON113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey

Jul 16, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 11, 2021

Dealership Rating
Employee Rating

Corrected my problem but cost me more than $300 to fixed the passenger front light. Just to fix the light bulb. I’ve had this light fixed more than 4 times. A problem with all 2011 Chevy Malibu’s were made More

by nickv105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 14, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Jul 14, 2021

nickv105 responded

I’m an 75 year man who try’s to be honest. I have spoken to you in the past. So on my next appointment if you want to speak to me, please let me know. Thank you.

July 05, 2021

Dealership Rating
Employee Rating

I had a scheduled appointment to check my A/C. I appreciated the text message of the inspection video. Only thing is I still shouldn't have to find my service advisor and ask her how is my car comin More

by DESIGNSCY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Valerie Tromiczak

Jul 07, 2021

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 05, 2021

Dealership Rating
Employee Rating

Everyone was great and we got out of the dealership sooner than we expected. We enjoyed sitting in the the display area for the new cars while we waited. More

by ANYTIME2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez took care of us at the service counter. Nice, helpful guy!

Jul 08, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 02, 2021

Dealership Rating
Employee Rating

Paid $1700 for a part that cost $70 these rest was labor. Considering I paid $1600 for labor the dealership left out screwing back in the bolts and the radiator could be slide back and forth. Worst service I More

by ellen.malecki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 07, 2021

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Jul 07, 2021

ellen.malecki responded

Was issued a $300 refund.

June 28, 2021

Dealership Rating
Employee Rating

All associates was very nice and my experience was excellent. Everything was done in an timely manner. I received a courtesy call about my appointment for an oil change. More

by owensroshawnda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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