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Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 53

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

Write a Review

655 Reviews of Felipe Alfaro

June 17, 2021

Dealership Rating
Employee Rating

The appointment was easy to set up, it was confirmed via text. The service was courteous and honest. The work was completed in a timely manner. More

by dzmcclellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 22, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 17, 2021

Dealership Rating
Employee Rating

Felipe and Carolina are always great when you are in @ service center. They really help you out and are super friendly they always take good care of there customers. More

by crodrig60154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Valerie Tromiczak

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Jun 22, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 17, 2021

Dealership Rating
Employee Rating

Poor work oil spill on my driveway and in garage had to take car back had a cancel doctor appointment to do so…. Thank you More

by noel2346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jun 17, 2021

Advantage Chevrolet of Hodgkins responded

That is not the kind of experience we seek to provide, Noel. Please call us when you can so we can address this together. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Jun 17, 2021

noel2346 responded

I rather be compensated them going back and force. Noel

June 14, 2021

Dealership Rating
Employee Rating

Great service, I didn’t have to wait to long FYI get my flat tired taking care of, it was a little pricey to get it fix More

by aalexelite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergio Andrade

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Jun 17, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 11, 2021

Dealership Rating
Employee Rating

Service was good and the personnel was friendly. It was very long however and that is the only thing preventing this experience from being a 5 star. More

by tchau99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 16, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 10, 2021

Dealership Rating
Employee Rating

The service tech was very informative with the service video of my car. The service writer was very courteous and did not try to push any work I did not want done. I appreciate the straight forward way th More

by wiseguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Clinton Hamby (Service Writer)

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Jun 15, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 10, 2021

Dealership Rating
Employee Rating

Felipe was a great help, and very friendly. He took care of me right away. However the Car wash was horrible that day. it looked like they wiped my Equinox down with a wet towel only. =( More

by David.Rivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Tromiczak

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Jun 15, 2021

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 08, 2021

Dealership Rating
Employee Rating

Always such an amazing experience at the hodgkins advantage Chevy dealership. They go above and beyond to make sure all my needs are being met thank you again for all your hard work. More

by jaxs47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Carolina Wetzel , Len Paluch, Valerie Tromiczak

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Jun 11, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 07, 2021

Dealership Rating
Employee Rating

Service was good, service people very friendly, but no car wash.One hour and a half for an oil change, a bit to long in my opinion. More

by edwardo_serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clinton

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Jun 10, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback, Edwardo! We appreciate hearing all your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 03, 2021

Dealership Rating
Employee Rating

I had my oil changed, tires rotated and a slow leak checked. The work was done in a timely and efficient manner. The staff was cordial and knowledgeable. More

by Al Winkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Tromiczak

Report | Print
Jun 08, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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