Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 59

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

Write a Review

655 Reviews of Felipe Alfaro

April 02, 2021

Dealership Rating
Employee Rating

Awesome and helpful service. Helped me a rental and kept me inform when and how my vehicle was doing the shop visit. Great place and helpful people. More

by FLORESJR81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 02, 2021

Dealership Rating
Employee Rating

Advantage Chevrolet in Hodgkins, IL always takes professional care of my vehicles. They are thorough & attentive. The waiting area is clean & inviting. The service team is quick & efficient. More

by SBHNWRGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Apr 07, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 02, 2021

Dealership Rating
Employee Rating

Fast efficient service. Everyone was super friendly and accommodating. I appreciated the updates sent to my phone and video of overall check of my vehicle More

by essatraviesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 29, 2021

Dealership Rating
Employee Rating

Great service, great follow up, I was happy all around with the staff, service and treatment Especially that they were able to fit me in so fast. Thank you! More

by joeluv20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 29, 2021

Dealership Rating
Employee Rating

The dealership was great they made sure that my experience was great. The service technician do a great job servicing my car. I highly recommend Advantage More

by LESLIEANDREWS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Mar 31, 2021

LESLIEANDREWS01 responded

When I’m ready to trade in I’ll be back

March 29, 2021

Dealership Rating
Employee Rating

Excellent service! First-class dealership all the way around! All departments worked together to assist in my vehicle needs in a timely fashion. I highly recommend Advantage Chevrolet of Hodgkins to frie More

by kroberts9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 26, 2021

Dealership Rating
Employee Rating

I had an excellent experience at Advantage Chevrolet in Hodgkins. The service manager was beyond helpful and went the extra mile for me. Great work! More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Mar 30, 2021

Advantage Chevrolet of Hodgkins responded

At Advantage Chevrolet of Hodgkins, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 26, 2021

Dealership Rating
Employee Rating

In a word OUTSTANDING!! Great service Dept special shout-out to Mark and Luke for outstanding work, and their commitment to quality is second to none! Thanks to Carolina, very cheerful and helpful at More

by sgrenfell007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Mark Rudolph, Luke Zycki

Mar 30, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 25, 2021

Dealership Rating
Employee Rating

Everything was awesome and professional. Great communication with service tech and very well served . Very clean work area. Everyone with smiles happy to be at their workplace More

by laurabrymar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 24, 2021

Dealership Rating
Employee Rating

I received courteous and professional treatment from the service department. Felipe kept me informed during the service appointment via text messages. I was happy with the work performed! More

by ruthie1124
Recommend Dealer
Yes

Other Employees Tagged: Erik Lopez

Mar 29, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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