Felix Noguera

I purchased a used 2013 jeep wrangler from sales person. Told me I had to pay $10,000.00 for a $18k used vehicle. None of the money was used for the vehicle. I was financed by the dealer at $18k and was tol Told me I had to pay $10,000.00 for a $18k used vehicle. None of the money was used for the vehicle. I was financed by the dealer at $18k and was told that I’d have full bumper to bumper coverage if anything was wrong with the vehicle . The jeep had many issues. Roof leaked water in during rain. The engine had misfiring and over heating. I took it to the dealership shop and asked to repair and look into all the issues I stated. They told me that it would cost over $14k to fix all the issues and my warranty doesn’t cover anything after They held my vehicle for over a month and did nothing with it . I was charged $1000.00 for a rental when I was told it would be covered during the process of repairs. I have had many issues and continue to while I pay a premium monthly payment of $391 and in the past year because of the finance company. Only $1000.00 has come off the finance loan. Along with the repairs that I have come out of my pocket; a new radiator (the prior one was clogged with repair liquid already in it), a new water pump( prior one was cracked on three fans ) a malfunctioning temperature sensor (was not opening to allow the flow) : I still believe there is an issue with the head gasket I stated my first time taking it to the dealership shop. I had to replace my own roof since I was told it would cost me over $3000.00 for replacement. I replaced it myself in an hour and a half for 10percent the cost . Along with other issues that must be attended such as brakes and rotors and suspensions that was all rotted with rust. As I struggle to purchase all these parts out of pocket and maintenance to fix this. I must pay for this monthly payment so I don’t lose the vehicle that gets me to and from my personal and professional responsibility. I was also told to change my entire insurance coverage which doubled monthly to over $450.00 with 10percent coverage of my previous insurance. I am very disappointed in this company overall except for the employees behind the parts counter who have assisted in finding the exact parts I need to replace . I do not recommend anyone to ever shop with this dealership. They will steal and lie and not uphold their word really being there for the customer. Why would they. They already know I’m committed in a legal contract agreement that has put me in a financial struggle every day since I trusted them More

by MYSABAN5584 Verified Customer Verified Customer

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They took days and dint enven check my truck and i order some parts and every day they say ups is late i havent get the parts yet some parts and every day they say ups is late i havent get the parts yet More

by Maikol blanco Verified Customer Verified Customer

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Great transaction. Love the friendly staff and convenient location . This is my third purchase at this dealership and my first choice for service. Thanks for everythi Love the friendly staff and convenient location . This is my third purchase at this dealership and my first choice for service. Thanks for everything and keep up the noticeable difference..... More

by JAMESWDELUCA Verified Customer Verified Customer

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Fue una experiencia unica, recibí el precio que quería bajo mis términos. El vendedor Edilberto muy atento, nos invitó cafesito snacks en el snack coffe bar que el dealer tiene. Best experience ever. bajo mis términos. El vendedor Edilberto muy atento, nos invitó cafesito snacks en el snack coffe bar que el dealer tiene. Best experience ever. More

by CAPTAINAUTO.MIAMI Verified Customer Verified Customer

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Carlos Blanco is knowledgeable and professional. He always attempts to solve my issues in a timely manner. He always attempts to solve my issues in a timely manner. More

by CREWCUT212 Verified Customer Verified Customer

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This is the best place to service or buy your new Ram 15oo .. don’t waisted your time any other place 15oo .. don’t waisted your time any other place More

by RTV1020 Verified Customer Verified Customer

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This dealer is the best I’ve ever been to! They have great snacks while u wait too! They have great snacks while u wait too! More

by Jen Flo Verified Customer Verified Customer

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Jose Lopez is very informative service agent and he will help you over and beyond for service. Recommend anytime… help you over and beyond for service. Recommend anytime… More

by mveciana5311 Verified Customer Verified Customer

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Felipe provided top-tier service from start to finish. He was thorough, knowledgeable, and explained everything so clearly that I didn’t even have to ask any questions. The experience was seamless and str He was thorough, knowledgeable, and explained everything so clearly that I didn’t even have to ask any questions. The experience was seamless and stress-free. Kendall Dodge has truly become my go-to dealership for both vehicle service and future purchases. More

by hollywoodharely Verified Customer Verified Customer

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The dealership is always clean and I have always been helped with my concerns about my 2018 Dodge Ram Promaster 2500. helped with my concerns about my 2018 Dodge Ram Promaster 2500. More

by VCHUCKENTERPRISE Verified Customer Verified Customer

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