Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ferdy Franco
Ferdy Franco at Herb Chambers INFINITI of Westborough
Refer Me

Ferdy Franco | Page 11

Service writer

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

Contact Me
4.8
122 Reviews
4.8

122 Reviews

Write a Review

122 Reviews of Ferdy Franco

October 08, 2022

Dealership Rating
Employee Rating

I really don't like it they charged me for something else that I didn't want and never even fixed the main problem . More

by Laudrly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Helpful
Report | Print
Oct 13, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for sharing a review. I'm sorry to hear about these concerns and would like the opportunity to discuss what led to this with you. Would you please contact me directly at your earliest convenience, so we may find a way to correct what went wrong? Thanks again, Jason O’Brien - General Manager - jobrien@herbchambers.com

October 03, 2022

Dealership Rating
Employee Rating

Great service on my oil change same day service. In and out without any issues More

by Jkcom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Helpful
Report | Print
Oct 05, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We appreciate the positive feedback and hope to see you again next time!

September 28, 2022

Dealership Rating
Employee Rating

The service team was extremely helpful with addressing my visit to the dealer. I highly recommend the service department to get your car fixed right the first time! More

by fventuraccm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Helpful
Report | Print
Sep 30, 2022

Herb Chambers INFINITI of Westborough responded

We're so grateful for this positive review. Customer satisfaction is our main goal and it pleases us to receive your positive rating. - Herb Chambers INFINITI of Westborough

September 17, 2022

Dealership Rating
Employee Rating

My service appt was excellent. Ferdy was an excellent advisor. My vehicle was taken in quickly and was done sooner than I expected. More

by 2days
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers

Helpful
Report | Print
Sep 21, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for reviewing your recent visit with the Herb Chambers INFINITI of Westborough team! We hope we can be of service to you again in the future!

September 10, 2022

Dealership Rating
Employee Rating

This dealer offers excellent service. Ferddie greeted me promptly and kept me informed. The waiting area and amenities were very nice. Definitely recommend a visit. More

by Chilidog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Sep 12, 2022

Herb Chambers INFINITI of Westborough responded

We're happy that our waiting area offered plenty of comfort to you during your wait! Your review has made our day and we hope that you'll come to visit us again next time! Thank you! - Herb Chambers INFINITI of Westborough

August 28, 2022

Dealership Rating
Employee Rating

Just really great service. Very fair. Very friendly staff. Clean waiting area. Exlpains everything clearly. More

by Jejoc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Helpful
Report | Print
Aug 30, 2022

Herb Chambers INFINITI of Westborough responded

We're glad to hear that you enjoyed your visit to our service center! Thank you for taking the time to leave Herb Chambers INFINITI of Westborough your awesome review!

August 22, 2022

Dealership Rating
Employee Rating

Bought my car there. Get service done there. Always professional. Will continue to do business with them. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Helpful
Report | Print
Aug 23, 2022

Herb Chambers INFINITI of Westborough responded

We couldn't be happier to hear that we've earned your business, Dave! Thank you for rating us five stars! - Herb Chambers INFINITI of Westborough

July 27, 2022

Dealership Rating
Employee Rating

They made my oil change and tire service very smooth. The waiting area is really nice and stocked with water and snacks. The staff is super kind and knowledgeable. I highly recommend them. Thank you for More

by Edb921305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rocco Jason O'Brien , Rob

Helpful
Report | Print
Jul 27, 2022

Herb Chambers INFINITI of Westborough responded

Thanks for the five stars! We're glad to hear that your visit here at Herb Chambers INFINITI of Westborough was such a positive one. We hope to see you back for all of your future automotive needs!

July 14, 2022

Dealership Rating
Employee Rating

The best dealership. Service is always first rate in quality and professionalism. I wouldn’t go anywhere else More

by Collinslj44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Helpful
Report | Print
Jul 14, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in the Herb Chambers INFINITI of Westborough team! We're grateful for your support and look forward to your next visit!

July 06, 2022

Dealership Rating
Employee Rating

Staff is always polite and can squeeze you when you’re in a jam for time! More

by Tracital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jul 07, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your recent experience working with our team at Herb Chambers INFINITI of Westborough! We look forward to seeing you next time!

1
...
10
11
12
13

Dealership Inventory (195 Vehicles)

used 2021 BMW X5 car, priced at $33,998
2021 BMW X5
used
Phytonic Blue exterior
Automatic
All-wheel Drive
$33,998
View Details
used 2018 Chevrolet Colorado car, priced at $36,998
2018 Chevrolet Colorado
used
Red Hot exterior
Automatic
4x4
$36,998
View Details
used 2012 INFINITI G37x car, priced at $14,998
2012 INFINITI G37x
used
Blue Slate exterior
Automatic
All-wheel Drive
$14,998
View Details
new 2024 INFINITI Q50 car, priced at $53,000
2024 INFINITI Q50
new
Black Obsidian exterior
7 speed automatic
All-Wheel Drive
$53,000
View Details
new 2024 INFINITI Q50 car, priced at $45,585
2024 INFINITI Q50
new
Majestic White exterior
7 speed automatic
All-Wheel Drive
$45,585
View Details
new 2023 INFINITI QX50 car, priced at $50,890
2023 INFINITI QX50
new
Hermosa Blue exterior
continuously variable automatic
All-Wheel Drive
$50,890
View Details
View All Inventory