Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.9
177 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

177 Reviews

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177 Reviews of Fernando Cruz

January 08, 2026

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I appreciate your wonderful work on my vehicle. Thank you and wish a Happy New Year to all! More

by deborahlinder29
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Recommend Dealer
Yes
Jan 09, 2026

Columbia Ford Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Ford Kia. We look forward to having you as one of our valued customers for many more years to come! Mike Pahlas Service Manager mpahlas@columbiaford.com

December 18, 2025

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Excellent service. I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off fo More

by michaelbushnell
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Mike Sorel , Hailey Hubert

December 16, 2025

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Didn’t get to my vehicle on scheduled day had to make another appointment I did get a 10% discount on the bill for the inconvenience More

by Reynoldsgar
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Recommend Dealer
Yes

December 10, 2025

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Had a problem that the dealership resolved to my satisfaction! It was an out of warranty issue and they took the time to diagnose the issue and come up with a great repair saving me a few thousand d More

by fcment103
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Recommend Dealer
Yes

December 09, 2025

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I've been coming to Columbia Ford KIA for many years now. Before purchasing my KIA--from another dealer mind you--Columbia Ford KIA installed a rebuilt engine in my daughter's F-150. When the vehicle died a More

by cardummy
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Recommend Dealer
Yes

November 07, 2025

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I brought my my bronco badlands in for service they did a great job got a loaner also. More

by Darren
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Yes

November 06, 2025

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I had a great experience at Columbia ford I will go there for all my service More

by jshaw03
Recommend Dealer
Yes

Other Employees Tagged: Dave Munkelt

October 08, 2025

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Quick service & was done at home. Friendly guys, explained all work. Also flexible scheduling, would recommend More

by wolf0621
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Recommend Dealer
Yes

September 26, 2025

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Left confident that the service was performed with care and skill of Sr. Master Ford technician. this is the only place i will let touch my truck More

by Ricky Bobby
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Biernacki

September 26, 2025

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Columbia Ford/Kia is an easy and convenient location to get to. It is a relaxing facility and has a cafe if you are hungry. The customer service is great as well. More

by Jack
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Recommend Dealer
Yes
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