Fernando Cruz | Page 2

Great people. Easy to work with and understand. Awesome job of keeping you updated each step of the way of the process. Easy to work with and understand. Awesome job of keeping you updated each step of the way of the process. More

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Columbia kia has the best service department that I have ever been to. Always so nice and helpful and understanding to helping the customer. ever been to. Always so nice and helpful and understanding to helping the customer. More

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Dealership is great. Have purchased 3 Kias from them. Andy is and has been so helpful and professional.. Have purchased 3 Kias from them. Andy is and has been so helpful and professional.. More

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As always, very professional. Get the work done as promised. Do not upsell. The entire experience was smooth and trouble free. Get the work done as promised. Do not upsell. The entire experience was smooth and trouble free. More

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Friendly and pleasant to deal with. Service was quick, reliable and the customer lounge was clean and comfortable Service was quick, reliable and the customer lounge was clean and comfortable More

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Columbia Ford always provides top-notch service. From the moment you walk through the doors, until they deliver your vehicle to you. Everything is top notch. From the moment you walk through the doors, until they deliver your vehicle to you. Everything is top notch. More

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Great service, very nice staff! Comfortable waiting area, thorough explanation of service required. Thank you Comfortable waiting area, thorough explanation of service required. Thank you More

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Everything was done on time and of good quality as it has always been with all our cars over the years. always been with all our cars over the years. More

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Customer service professional and courteous, great and the quick response on the car repair was amazing. the quick response on the car repair was amazing. More

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Service is hit or miss. I waited several hours for mounting and balancing new 16" tires on stock wheels despite having an early morning appointment. Unfortunately service I waited several hours for mounting and balancing new 16" tires on stock wheels despite having an early morning appointment. Unfortunately service failed to properly perform an expensive Road Force balance and I had to immediately return and have it reworked to get it right. I understand good help is hard to get but a higher level of service is expected from this type of dealership; you have to train your employees on this vital piece of equipment. It is hard to find a garage that cares to do it right... I am still looking. More

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