Fernando Cruz | Page 10

The staff was Friendly and courteous. My oil change was done within the time frame given My oil change was done within the time frame given More

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My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed wh this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed when service was being done. I am sure I am not the only one who tries to work while waiting and I was beyond uncomfortable. Based on what I do for a living I emailed, called and stopped by to talk with the owner and GM with some suggestions. Neither of them called me back or responded to my email. While I can respect someone not wanting to purchase anything, I am in sales, so I have thick skin. Not responding is rude. Not to mention that I am a customer. That certainly rubbed me the wrong way. The service guys are great. They have been nothing but friendly, helpful and I trust them. The only inconvenience is their lack of loaner cars. Again, I am on the road for sales and not once has a car been available to use when my car was out of commission for 3-4 days. I know that's not the service departments call, but other dealerships certainly offer this convenience to their customers. Overall, I would recommend the dealership in general. More

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Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+ correctly the first time, and a real nice detail job too. A+ More

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Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More

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The service department does a great job, and I always find them to be very helpful find them to be very helpful More

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My salesman Rush was very knowledgeable and helpful on making my decision. He wasn't pushy and force you into buying something that you didn't want. He made buying a new truck a pleasure. making my decision. He wasn't pushy and force you into buying something that you didn't want. He made buying a new truck a pleasure. More

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Service Dept. was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no press was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no pressure on my end. It was a pleasure dealing with Joe and Fernando. More

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As always, the service department is fantastic. Each time I am there, it’s always a good experience. Each time I am there, it’s always a good experience. More

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Always professional. Always a quick turn around. Always in contact with updates regarding the work. Always a quick turn around. Always in contact with updates regarding the work. More

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They have consistently performed only the work required and did so within a day. they have also kept prices reasonable. and did so within a day. they have also kept prices reasonable. More

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