"Great costumer service."
I don't usually write reviews or comments about anything but I was impressed with the great customer service that francisco offered me. Francisco guided me with the process of buying my first Acura. He was very pacient and he helped me to find the right car for me and my family.
At first there were some disagreements but because this team is so consistent on trying to make the customer happy we finally came to terms and all that was left was smiles from both sides of the sale and one less car in there lot.
Made it as fast as possible, very knowledgeable, gave me multiple options as for insurance and financing, did Not pressure me into buying their vehicles.
"A Pleasant Car Buying Experience"
- MDX 2018
When setting out to make one of the biggest financial decisions of my life, I was hoping to encounter a pleasant environment abounding in pleasant demeanors. And after visiting at least 4 car dealerships, I can honestly say that Paragon Acura on Northern blvd worked hard to live up to my standard. Carlos Rodriguez, the sales and leasing consultant that sold me the car, sat for a total of 10 hours with me within a two-day timespan answering every question and concern I had about purchasing a new car. His professionalism was only exceeded by his courteous disposition and patient demeanor toward me and my mother. From Carlos, to the financial manager, to the sales manager, everyone involved in the car-buying process lived up to the expectation I set when embarking on the long, arduous journey of finding my dream car. I will definitely be returning to this dealership and purchasing a new car, especially if everyone involved in my previous purchase still works there when I decide to. Kudos to everyone that helped me drive away with one of the biggest smiles I've ever had.
Other Employees Tagged:
, Carlos Rodriguez, Alex Matallana
"Got the car I wanted"
Thomas is good. Third car me and my dad have gotten from this dealership with Thomas being the sales person. Hopefully 4th car we will get a better deal.
"very professional , Patient, Very Helpful"
I would highly recommend Paragon Acura, got me a good quote and deal for a first time buyer.
They have very patience, and very helpful
Paragon Acura is amazing. The service is efficient and everyone here is great! I love my new 2019 Acura RDX. I have been with them for 3 years and I will continue to do business with them
"Was great experience "
My first time dealing with you guys and I so happy , that way you help me to made my decisions. I think we will continue doing business with you guys.
"First Time Buyer, Love My Car"
I came into Paragon with the intent to test drive the Acura RDX & POSSIBLY Trade-In my very 1st car. I had a barrage of questions and Patrick Cabarcas was completely open to answering them and addressing any concerns I had. He allowed me to get a good feel of the vehicle on local streets, the highway and parallel parking which are big decisions points for me. He told me about the free pick up & drop off for oil change and highly suggested I use it. He was pleasant and interacted professionally yet down to earth with myself and my friend Mike, whom he previously sold an Acura to 2 years earlier. Fernando thoroughly explained the finances of the car and what my options are and put me at ease with the payment of the loan. And reassured me that I have the option to refinance the car after a year. He was very patient with me and answered all of my questions. James Roach did my car walk through and was very engaging. He explained all the features of the car down to the tee and even repeated a few things when I didn't understand. I REALLY liked my interaction with James, and what a cutie :-) Overall, I had a positive experience at Paragon. I would definitely recommend to anyone looking to buy an Acura.