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Fernelys Santana
Fernelys Santana | Page 12
Sales Consultant
Headquarter Honda
17700 State Road 50
Clermont, FL 34711
115 Reviews
Nickname: “Santana” Hometown: Santo Domingo, Dominican Republic Why I Enjoy Assisting You: I have been in the car business for over 18 years & I like to share in the joy that my customers experience during the purchase of a new or pre-owned vehicle. It is an indescribable happiness that occurs within me. Happiness is the best feeling in life, & that is exactly why I love my job! Hobbies: Things I enjoy spending time doing include: traveling, reading, sports (baseball & basketball), & listening to music. Interesting Fact My Co-workers Don’t Know: I am a U.S. Army Veteran & as a result, very well-traveled. In total, I’ve visited 23 countries over the years along with most of the United States itself. I have lived in 6 different states in the 37 years I’ve been in the U.S.
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
26 yrs, 11 mos
Specialties & Trainings
BS in Business Admin
115 Reviews of Fernelys Santana
June 20, 2016
Santanna and Paul from start to finish a perfect 10. We have purchased 3 cars at Headquarters Honda in Clermont and it has always been hassle free/ friendly/ and always informative.. Love this car deale We have purchased 3 cars at Headquarters Honda in Clermont and it has always been hassle free/ friendly/ and always informative.. Love this car dealership.. Special tip of the hat to Santanna for taking the time to make sure my husband and I knew how to manage our new purchase.. He even took the time to call us at home to see if we had any concerns or questions!! Where do you find this customer service today...I will tell you it is at Headquarters Honda in Clermont. Also .. Hats off to Paul who kept a couple of Elders relaxed and informed about our purchase..he is the reason we keep coming back...Thank you..Ed and Kate Goliak More
by New ride
Other Employees Tagged: Anthony Angle, Paul Rienzi
May 16, 2016
Yes, thisv is the second car for our family Great sales person and a super dealership. I had a chance to walk over to the service dept. and was impressed with it also this creates a comfortable Great sales person and a super dealership. I had a chance to walk over to the service dept. and was impressed with it also this creates a comfortable feeling knowing the after service associated with the buying experience. More
by csa1865
April 18, 2016
Service great. Sales...terrible Sales were horrible. Promised one thing on the phone and didnt deliver. Felt they were not truthful. They lied to get me to come in to the dealersh Sales were horrible. Promised one thing on the phone and didnt deliver. Felt they were not truthful. They lied to get me to come in to the dealership. The estimate was outrageous. Got better pricing at other dealers. More
by Lauramcdel
Other Employees Tagged: Glen
October 06, 2015
better than I could have hoped for...the process went just f Glen was the original salesman and partnered with his team and negotiated a price. I was glad that when I came to dealership after multiple hours of d Glen was the original salesman and partnered with his team and negotiated a price. I was glad that when I came to dealership after multiple hours of driving from tampa,FL that I didn't not have to haggle and the price of the car remained the same after the drive...when I arrived to dealership it was already later in the evening and santana was the salesman at this point and he was very nice efficient with our time. And to wrap up our experience Eddie did the final paperwork and again he was also very nice and was also very efficient with our time due to us being tired and still had a couple hour drive back to tampa,fl. Overall, the experience was very pleasant and I was also surprised to here about how green the store is. I would absolutely recommend headquarter Honda to any family or friend to buy their next vehicle. Esta bein More
by dohcvtecguy
Other Employees Tagged: Danielle Frascella, Ed Rivera, glen was the original salesman and would have helped me throughout if not for a family emergency I do owe most Crédit of the process to glen
October 03, 2014
Glad we came! Staff was very friendly, inviting and informative. Refreshments were always available. They worked hard and went the extra mile to get us a great deal Staff was very friendly, inviting and informative. Refreshments were always available. They worked hard and went the extra mile to get us a great deal. We felt very well informed every step along the way. More
by goingbeneathitall
