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Fernelys Santana
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Fernelys Santana | Page 11
Sales Consultant
Headquarter Honda
17700 State Road 50
Clermont, FL 34711
115 Reviews
Nickname: “Santana” Hometown: Santo Domingo, Dominican Republic Why I Enjoy Assisting You: I have been in the car business for over 18 years & I like to share in the joy that my customers experience during the purchase of a new or pre-owned vehicle. It is an indescribable happiness that occurs within me. Happiness is the best feeling in life, & that is exactly why I love my job! Hobbies: Things I enjoy spending time doing include: traveling, reading, sports (baseball & basketball), & listening to music. Interesting Fact My Co-workers Don’t Know: I am a U.S. Army Veteran & as a result, very well-traveled. In total, I’ve visited 23 countries over the years along with most of the United States itself. I have lived in 6 different states in the 37 years I’ve been in the U.S.
Read moreDealership Experience
9 yrs, 10 mos
Industry Experience
24 yrs, 10 mos
Specialties & Trainings
BS in Business Admin
115 Reviews of Fernelys Santana
April 30, 2018
My sales experience My Salesman Santana made every effort to earn my business and the sales Manager did also. Treat their customers very good and make them feel comfortab My Salesman Santana made every effort to earn my business and the sales Manager did also. Treat their customers very good and make them feel comfortable, not like other dealers that see you as another number. More
by Jose1028
Other Employees Tagged: Anthony Angle
Helpful 
April 21, 2018
Pleasurable purchase My wife and I were pleasantly greeted at the dealership. we asked about the CRV-L. we were escorted out to the lot and looked at the cars. we did not My wife and I were pleasantly greeted at the dealership. we asked about the CRV-L. we were escorted out to the lot and looked at the cars. we did not feel pressured or bothered and were given as much time as we wanted to browse. when we picked a car that we liked.we toolkit for a test drive. we then made a decision to buy. it was a pleasant purchase at all levels More
by fire guy
Other Employees Tagged: Anthony Angle , Dennis Yuncker , five stars
March 22, 2018
Santana was awesome Great place to buy a new Honda. Santana was very informative and well versed in the product. His walk around was 2nd to none and the negotiation pro Great place to buy a new Honda. Santana was very informative and well versed in the product. His walk around was 2nd to none and the negotiation process was straight forward and easy More
by Dlang
Other Employees Tagged: Jeff Revolt, T.J. Burke
March 12, 2018
Satisfied Customer Returned to Headquarters Honda in Clermont. This is our 2nd vehicle from Honda, once again ws were very satisfied. Mr. SANTANA WAS VERY HELPFUL AND Returned to Headquarters Honda in Clermont. This is our 2nd vehicle from Honda, once again ws were very satisfied. Mr. SANTANA WAS VERY HELPFUL AND PATIENT WITH US! WE WILL DEFINITELY RECOMMEND HEADQUARTER HONDA OF CLERMONT TO OUR FAMILY, FRIENDS AND NEIGHBORS! ! Paul Reinzi was great at helping us maintain our budgetary needs! Thank you Paul! Dennis & Jackie Diaz More
by Dennis Diaz
Other Employees Tagged: Paul Rienzi, John Shelling
January 31, 2018
Great experience purchasing a new Accord Called and spoke with mgr. Paul Rienzi, explained what I wanted, came into dealership and 3 1/2 hours later I drove out in my new car! Simple and stra Called and spoke with mgr. Paul Rienzi, explained what I wanted, came into dealership and 3 1/2 hours later I drove out in my new car! Simple and straight forward. Santana was a pleasure to work with. I'm a loyal Honda owner and will definitely make any future vehicle purchases at Headquarter Honda. More
by Sylvia C.
Other Employees Tagged: Anthony Angle, Paul Rienzi
January 26, 2018
Round two: Santana is the best! Purchased my second Honda (10th total Honda owner) from F. Santana! Exceptional and personalized service! The best! When you can call a salesman a Purchased my second Honda (10th total Honda owner) from F. Santana! Exceptional and personalized service! The best! When you can call a salesman a family friend, you know you have the right dealership! More
by DeeR
Other Employees Tagged: Anthony Angle, Nikkol Clemons
August 31, 2017
Overall a good experience As the title states, overall a good experience - the negotiation part probably went longer than I desired as we stated in the beginning that we were As the title states, overall a good experience - the negotiation part probably went longer than I desired as we stated in the beginning that we were ready to buy. Had a trade in and they started out too low for it in the beginning, but eventually made me a fair offer - would have been nice if it didn't take the Salesman four trips to the Manager to get there. BTW, Salesman Santana was great to work with. More
by cal45
August 30, 2017
Great CR-V & sales person (Santana). Needed a larger car, so I traded my Ford C-Max fr the CR-V Touring. Everything worked out well: nice people, excellent vehicle. Couldn't be happier. T Needed a larger car, so I traded my Ford C-Max fr the CR-V Touring. Everything worked out well: nice people, excellent vehicle. Couldn't be happier. Thank you, Headquarter Honda. More
by Glo
Other Employees Tagged: Daniel Blakely , TJ Burke
January 14, 2017
Surprisingly pleasant experience We hadn't bought a car in 13 years. A lot has changed! Our salesman, "Santana", was very focused on finding us the perfect car. He was patient when We hadn't bought a car in 13 years. A lot has changed! Our salesman, "Santana", was very focused on finding us the perfect car. He was patient when we kept changing our minds. He was philosophical., friendly and intelligent. His low key pushing was not the kind that gives salesmen a bad reputation. Everyone at the dealership was friendly and positive. Eddie Rivera was a whiz with the massive paperwork. Other managers were very helpful, as well. More
by jotheann
Other Employees Tagged: Jeronimo Esteve, Mike Gippert , Ed Rivera
September 22, 2016
Great buying experience very friendly and helpful throughout the entire buyin process. We were able to find the car we wanted and every thing went smoothly. I'm very happy wi very friendly and helpful throughout the entire buyin process. We were able to find the car we wanted and every thing went smoothly. I'm very happy with my new ,used, car. More
by Csecottrell
