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Franchesca Osorio
Franchesca Osorio at Palm Chevrolet

Franchesca Osorio | Page 4

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

Contact Me
4.5
170 Reviews

Languages Spoken

Spanish Spanish

4.5

170 Reviews

Write a Review

170 Reviews of Franchesca Osorio

December 01, 2025

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Employee Rating

Service was great. Scott was very helpful to see me through from start to finish during the process. Franchesca was very helpful also in answering my questions. Thanks More

by SL0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Dec 02, 2025

Palm Chevrolet responded

Thank you for your kind words! I am thrilled to hear that you had a great experience at Palm Chevrolet and that Scott and Franchesca were able to assist you throughout the process. We truly appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 30, 2025

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Employee Rating

Great quick service, in and out. A must to go to for your service needs. More

by Sunshine365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Daniel Mullener, Scott Kelly

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Nov 30, 2025

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our service at Palm Chevrolet. We appreciate your recommendation and look forward to assisting you with your service needs in the future! Sincerely, Wayne Bogle Parts and Service Director

November 24, 2025

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Employee Rating

My service wrlter, Franchesca is great. Works hard to get it right. A true asset to this dealership. Thank you. More

by metromike2118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that Franchesca provided you with exceptional service. She truly is an asset to Palm Chevrolet, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 23, 2025

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Employee Rating

Excellent work dependable honest trustworthiness on tome friendly courtiers I won’t go no where else with my corvette More

by DESTINIDANELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Nov 23, 2025

Palm Chevrolet responded

Thank you so much for your fantastic review! I'm thrilled to hear that you found our team at Palm Chevrolet to be dependable, honest, and friendly. We appreciate your trust in us for your Chevrolet Corvette needs and look forward to serving you again in the future! Safe travels! Sincerely, Wayne Bogle Parts and Service Director

November 09, 2025

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Employee Rating

Something went wrong with the oil change. We drove 12 miles home from the dealer Thursday. My wife noticed an oil smell on the way home. I didn't see any obvious issues at the time. We didn't More

by webbseven
Recommend Dealer
No

Other Employees Tagged: Dennis Calcaterra

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Nov 09, 2025

Palm Chevrolet responded

Thank you for your feedback. I understand the importance of clear communication and careful service during routine maintenance. Your comments about the oil change and the follow-up process are valuable to Palm Chevrolet as we review how these situations are handled. I will look into this matter to ensure our communication meets our standards and better serves our customers. Sincerely, Wayne Bogle Parts and Service Director

Nov 09, 2025

webbseven responded

What is my next action? How do I get the truck back to the dealer to get a proper oil change and have it checked for possible damage?

November 02, 2025

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Employee Rating

I was pleased they were able to get my truck in and repaired in a timely manner More

by JLHURST61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Palm Chevrolet responded

Thank you for your positive feedback! I'm thrilled to hear that we could get your truck repaired in a timely manner. At Palm Chevrolet, we strive to provide efficient service for all our customers. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 01, 2025

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Employee Rating

The service department needs to give more communication when they are servicing your car. They had our car for 14 days and we had to beg them to give us updates. More

by bpwiech
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 04, 2025

Palm Chevrolet responded

Our team has acknowledged this review.

October 30, 2025

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Everyone at Palm was so helpful. I will continue to use Palm as it is the one we trust the most. More

by cjlind8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Palm Chevrolet responded

Thank you for your review! I am happy to hear that you found everyone at Palm Chevrolet helpful and that you trust us. We appreciate your continued support and look forward to assisting you again soon. Sincerely, Wayne Bogle Parts and Service Director

October 24, 2025

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Employee Rating

I am very pleased to be associated with Palm Chevrolet as a customer. I have found the service department and body shop to be outstanding. More

by BLWDUSTOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Oct 24, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you've had such a positive experience with our service department and body shop at Palm Chevrolet. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 23, 2025

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Employee Rating

Very clean and refreshing, well organized and friendly to deal with. My service advisor was outstanding and explained everything. Thank again! More

by mshaw104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Palm Chevrolet responded

Thank you for your review! I'm glad to hear that you found Palm Chevrolet to be clean, organized, and friendly. It's great to know that your service advisor provided you with exceptional assistance and clear explanations. We appreciate your feedback and look forward to welcoming you back next time! Sincerely, Wayne Bogle Parts and Service Director

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