Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Franchesca Osorio
Franchesca Osorio at Palm Chevrolet

Franchesca Osorio | Page 5

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

Contact Me
4.5
170 Reviews

Languages Spoken

Spanish Spanish

4.5

170 Reviews

Write a Review

170 Reviews of Franchesca Osorio

October 18, 2025

Dealership Rating
Employee Rating

Very courteous and car was ready when promised. All services were completed as requested .Thank you More

by OLINCOOKSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 18, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear you had a positive experience with us at Palm Chevrolet. It's great to know that our team provided courteous service and completed everything as requested. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 16, 2025

Dealership Rating
Employee Rating

No problems with Service and timing. I’m very happy. and will recommend other people to the service. More

by ocala526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Daniel Mullener, Scott Kelly

Report | Print
Oct 16, 2025

Palm Chevrolet responded

Thank you for your feedback! I am glad to hear you had a positive experience with our service at Palm Chevrolet. Your recommendation means a lot to us. We look forward to assisting you again in the future. Sincerely, Wayne Bogle Parts and Service Director

October 13, 2025

Dealership Rating
Employee Rating

People are very friendly and very knowledgeable and service was very good fast and easy More

by sammi245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 14, 2025

Palm Chevrolet responded

Thank you for your wonderful review, Sam! I'm thrilled to hear that you found our team at Palm Chevrolet to be friendly and knowledgeable. It's great to know that you had a fast and easy service experience. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 10, 2025

Dealership Rating
Employee Rating

Appointment was for service while I waited and done in the time that it was promised. More

by JEFF.CARL.OGDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 11, 2025

Palm Chevrolet responded

Thank you for your positive feedback, Jeff! I'm glad to hear that your service appointment at Palm Chevrolet was completed on time while you waited. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 22, 2025

Dealership Rating
Employee Rating

It is very easy to set up appointment. We were told we needed tires and Franchesca said she would send us coupons for tires. We have not received them. More

by CAPLOR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 22, 2025

Palm Chevrolet responded

Thank you for your feedback! I’m glad to hear that setting up your appointment was easy. I appreciate your patience regarding the tire coupons. Please feel free to reach out to us at Palm Chevrolet, and we would be happy to assist you in ensuring you receive those coupons. Thank you for choosing Palm Chevrolet, and we look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

September 19, 2025

Dealership Rating
Employee Rating

Franscesca kept me informed on the service of my vehicle. She got my vehicle in, diagnosed and fixed within 24 hrs of me breaking down. She was wonderful!! More

by BAYHILLFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 20, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Franscesca provided you with excellent service and got your vehicle diagnosed and fixed so quickly. At Palm Chevrolet, we strive to keep our customers informed and satisfied. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 15, 2025

Dealership Rating
Employee Rating

Fast efficient service. In and out didnt wast a day on a oil change. Thanks More

by sjl1673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 16, 2025

Palm Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that you experienced fast and efficient service during your oil change at Palm Chevrolet. We always strive to make your visit as seamless as possible. We appreciate your support and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 07, 2025

Dealership Rating
Employee Rating

Unable to fix problem. They said that they hear the noise it’s making and that it shouldn’t be making the noise but they can not find where it’s coming from. Told me to jus More

by ryanyesryan2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John McMichael, Dennis Calcaterra, Brandon Maynard, Jason Sanabria, Scott Mills, Mike Gonzalez, IL Park, Daniel Mullener, Scott Kelly

Report | Print
Sep 08, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us, Ryan. I understand your frustration regarding the noise issue with your vehicle. At Palm Chevrolet, we strive to address all concerns thoroughly, and I appreciate your feedback regarding our service team’s response. I encourage you to reach out to us directly so we can further assist. Your satisfaction is important to us, and we want to ensure that your concerns are addressed properly. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

Sep 08, 2025

ryanyesryan2020 responded

I have reached out to you >directly< MULTIPLE times and brought the truck in MULTIPLE times, Only for you to tell me you can not hear the noise.. after I tell you you have to drive it for 20 or so min for it to warm up and then the noise always starts, but yet you tell me you can not hear the noise so I pick the truck up and THEN on my way home 20 min after driving it the noise starts like I said it would. So the last time we brought it in we warmed the truck up so it was making the noise, had a representative from your location get in the truck with me and went for a drive, and guess what, you all acknowledged the noise and after a few days of you having it, came back with- yes we hear it but don’t know what’s wrong so keep driving it until it gets worse then come back. what?! I bought the truck from you guys with a warranty thinking I would be covered, but what a joke the service department is. YOU should reach out to me directly to resolve this! I reached out to you directly already by bringing the truck to you Multiple times ! Sad thing is, this is my fifth Chevy I have bought from your location and your sister location over the years. But now, xxxx the next one will be a doge or ford from a dealership that will take the time to drive the vehicle and figure out what the problem is! Not just “yeah we know there is a problem but can’t figure it out just wait for it to get worse then come back!” What! It’s like I bought this truck from a buy here pay here dealership! But by all means, YOU reach out to ME directly to figure this out, I have already done too much on my end.

September 02, 2025

Dealership Rating
Employee Rating

Me encantó la atención del señor Angel y la atención de los manayer por aser todo lo posible por la compra de mi nuevo vehículo Blazer ev 2025 More

by robertsjlp1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John McMichael, Angel Beauchamp, Brandon Maynard, Rick Davis, Jason Sanabria, Sven Reiter

Report | Print
Sep 03, 2025

Palm Chevrolet responded

¡Gracias por compartir su experiencia, Robert! Nos alegra saber que recibió un excelente servicio del Sr. Ángel y del equipo de Palm Chevrolet al comprar su nueva Chevrolet Blazer EV 2025. Valoramos su confianza y esperamos verlo pronto. ¡Disfrute de su nuevo vehículo! Saludos cordiales, The Palm Chevrolet Team

September 01, 2025

Dealership Rating
Employee Rating

Franchesca was very professional and courteous and explained what will be done to fix the issue. The repair was done within the timeline given and was very pleased.. More

by jerry.b.singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 01, 2025

Palm Chevrolet responded

Thank you, Jerry! I'm glad to hear about your positive experience with Franchescaat Palm Chevrolet. It's great to know that our team provided professional and courteous service and that the repairs were completed on time. We appreciate your feedback and look forward to assisting you again. Sincerely, Wayne Bogle Parts and Service Director

1
...
4
5
6
...
17

Dealership Inventory (265 Vehicles)

used 2025 Chevrolet Suburban car, priced at $68,189
2025 Chevrolet Suburban
used
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
$68,189
View Details
used 2024 Chevrolet Blazer car, priced at $26,989
2024 Chevrolet Blazer
used
Black exterior
Automatic
All-wheel Drive
$26,989
View Details
used 2025 Chevrolet Blazer car, priced at $27,889
2025 Chevrolet Blazer
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$27,889
View Details
used 2024 Chevrolet Equinox car, priced at $21,277
2024 Chevrolet Equinox
used
Black Metallic exterior
Automatic
Front-wheel Drive
$21,277
View Details
new 2026 Chevrolet Trax car, priced at $26,650
2026 Chevrolet Trax
new
Blue exterior
Automatic
Front-wheel Drive
$26,650
View Details
new 2026 Chevrolet Silverado 3500 car, priced at $82,240
2026 Chevrolet Silverado 3500
new
White exterior
Automatic
Four-wheel Drive
$82,240
View Details
View All Inventory