Franchesca Soto | Page 16

Palm Chevrolet responded

Thank you, Mike, for taking the time to share your experience with us at Palm Chevrolet. We appreciate your feedback regarding the service and waiting area. We will look into your comments about the communication at the service department and the vending machine. We look forward to assisting you with your 2019 Buick or any other needs you may have in the future! Best, The Palm Chevrolet Team

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your experience at Palm Chevrolet was prompt and comfortable. Our team strives to keep you informed throughout the process, and it's great to know we met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for the fantastic review! I am thrilled to hear that you had a great experience at Palm Chevrolet. It means a lot to me that you found our team friendly and provided excellent service. I can't wait to welcome you back soon, and I appreciate you recommending us to your friends. See you next time! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for sharing your feedback with us, Judy. We value your time and understand your frustration with the wait for an oil change. At Palm Chevrolet, we strive to provide efficient service, and I regret to hear about any inconvenience. Please feel free to reach out to me directly so I can address your concerns and improve your experience in the future. Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for the positive feedback! At Palm Chevrolet, we strive to provide exceptional service in all aspects, from service to vehicle purchases. We look forward to the opportunity to assist you again in the future. Safe travels! Best, The Palm Chevrolet Team

Palm Chevrolet responded

Thank you for sharing your positive experience at Palm Chevrolet. We're delighted to hear that Brian provided exceptional service and made sure you were comfortable while waiting. We appreciate your kind words about Francesca as well. We look forward to assisting you with your truck in the future. Drive safely! Best, The Palm Chevrolet Team

Palm Chevrolet responded

Thank you for sharing your feedback about your experience at Palm Chevrolet. We appreciate your kind words about the quick service and Bobby Sue's excellent customer service skills. We are thrilled to hear that you had a positive experience, and we will be sure to pass along your compliments to Bobby Sue. We look forward to seeing you again in the future! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your kind words and 5-star rating! We appreciate your recognition of the excellent service provided by Palm Chevrolet. We look forward to assisting you again in the future. Best, The Palm Chevrolet Team

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your car needs! We appreciate your loyalty and are thrilled to hear that you've had wonderful experiences both times. We look forward to welcoming you back for your 3rd car or any other automotive needs in the future. Feel free to share your positive experiences with others! Best, The Palm Chevrolet Team

Palm Chevrolet responded

Thank you for the fantastic 5-star review! We are delighted to hear about your positive experience at Palm Chevrolet with Franchesca. We aim to provide excellent service, timely notifications, and seamless drop-off and pick-up experiences. We appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director