Franchesca Soto | Page 15

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent and prompt service from our service advisor at Palm Chevrolet. I truly appreciate your kind words about her professionalism and helpfulness. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you find Palm Chevrolet to be a great place for service and that our team has provided you with friendly and efficient assistance. I look forward to seeing you again for your next service visit! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your feedback! I appreciate you sharing your experience with us regarding your 2024 Traverse. It's great to hear that our service department was able to assist you promptly and that you found our team kind and friendly. If you have any further questions or need assistance, feel free to reach out to me at Palm Chevrolet. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear you were pleased with your Prepaid Oil Change and tire rotation service at Palm Chevrolet. I appreciate your understanding regarding the wait time for your appointment. Your experience is important to me, and I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you, Alexis, for your wonderful feedback about our service! We're thrilled to hear that you had such a positive experience with Franchesca at Palm Chevrolet. We pride ourselves on our commitment to honor, integrity, and efficiency, and it's great to know that this was reflected in your visit. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for sharing your experience. I understand your frustration regarding the tire sensors not working after their replacement. Your feedback is important to me, and I encourage you to reach out to me directly at Palm Chevrolet so I can resolve this issue promptly. Thank you for bringing this to my attention. Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand how frustrating it can be when paperwork issues arise, especially with mileage discrepancies. Your feedback is valuable, and I encourage you to reach out to me directly so I can address your concerns and find a resolution. I appreciate your insight as I strive to improve our services. Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your loyal support over the past 16 years! I'm thrilled to hear that you have consistently received excellent service at Palm Chevrolet. Your feedback means a lot to me, and I look forward to serving you for many more years to come! If you need anything in the future, don’t hesitate to reach out. Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you found our team at Palm Chevrolet thorough and timely in completing the work. Keeping you informed is important to us, and I appreciate you taking the time to share your experience. I look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you, Mike, for taking the time to share your experience with us at Palm Chevrolet. We appreciate your feedback regarding the service and waiting area. We will look into your comments about the communication at the service department and the vending machine. We look forward to assisting you with your 2019 Buick or any other needs you may have in the future! Best, The Palm Chevrolet Team