The service was excellent, friendly treatment, although
the paperwork takes a while, we left with a new car and happy with that place
the paperwork takes a while, we left with a new car and happy with that place
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by Robert Ocampo
Verified Customer
Verified Customer
Jun 24, 2025 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
My experience at Lithia VW of Salem was awesome.
The staff was helpful and courteous and the sales team were diligent with helping out on financing. Everything happened quickly and on time and my ne
The staff was helpful and courteous and the sales team were diligent with helping out on financing. Everything happened quickly and on time and my new purchase was even washed, detailed and gassed up. Thank you to their team!
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by JT1981
Verified Customer
Verified Customer
Jun 16, 2025 -
Volkswagen of Salem responded
Here at Volkswagen of Salem, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
It was a good experience and the employees were really
helpful on my questions. Nice experience
helpful on my questions. Nice experience
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by netocoyote95
Verified Customer
Verified Customer
Apr 08, 2025 -
Volkswagen of Salem responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Car they sold me broke down within 2 hours and then they
kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have a
kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have an F rating from the BBB
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by COBYISKING
Verified Customer
Verified Customer
Feb 10, 2025 -
Volkswagen of Salem responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
They did what they said they were going to do and no
charges to me. I bought 2 cars there a 2018 Passat and a 2020 King Ranch truck. They've been nothing but good to me! To be fair my memory is not good
charges to me. I bought 2 cars there a 2018 Passat and a 2020 King Ranch truck. They've been nothing but good to me! To be fair my memory is not good at all. I don't recognize or recall who my sales people were, nor the finance people, or the service dept people. Please look them up for me and score them all at the highest rating possible. Thank you in advance Jon Shipley, Dallas Oregon
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by SILASJON358
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2024 -
Volkswagen of Salem responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Francisco (Javier) was wonderful!
Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as wel
Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as well. He even returned my rental car for me. Much appreciate everything he did!!
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by LASALLESHARON
Verified Customer
Verified Customer
Sep 10, 2024 -
Volkswagen of Salem responded
Thank you so much for your excellent review, Sharon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Friendly and helpful people who help you out and make
your day we appreciate your friendship
your day we appreciate your friendship
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by MUDDWOMAN2233
Verified Customer
Verified Customer
Aug 28, 2024 -
Volkswagen of Salem responded
Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
I was very happy with my experience with Francisco.
He made sure to take the time to explain all the details of the sale and trade in process and listened to everything I was looking for.
He made sure to take the time to explain all the details of the sale and trade in process and listened to everything I was looking for.
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by CORYMBOWERS
Verified Customer
Verified Customer
Aug 26, 2024 -
Volkswagen of Salem responded
Cory, we are very happy to hear that Francisco provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Francisco did a great job seating up our appointment, but
he just started the deal.
he just started the deal.
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by Rskut
Verified Customer
Verified Customer
Aug 26, 2024 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
He helped our family, especially our daughter buy her
first car. It was a great experience for her and we appreciate the flexibility, kindness, and quickness throughout the process.
first car. It was a great experience for her and we appreciate the flexibility, kindness, and quickness throughout the process.
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by CTEWS22
Verified Customer
Verified Customer
Other Employees Tagged:
Bailey
Aug 19, 2024 -
Volkswagen of Salem responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Francisco or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com