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Francisco Jimenez

Overview Reviews (22) Inventory (517)

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Francisco Jimenez

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7

22 Reviews

Overview Reviews (22) Inventory (517)

4.7

22 Reviews

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22 Reviews of Francisco Jimenez

September 04, 2025

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Employee Rating

Everyone was very helpful. The Parts Department helped me find the weatherstripping I need for my tailgate. Thanks The Parts Department helped me find the weatherstripping I need for my tailgate. Thanks More

by Eburgex121

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ethan Sherrett

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Sep 04, 2025 -

Corwin Ford Spokane responded

It has been a pleasure serving you. Quality customer service is always our number-one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Ford Spokane. We look forward to having you as a valued customer for many years to come. Freddy Rodriguez, Service Manager

September 02, 2025

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Service got me in quick and Ethan was his usual efficient self best service dept in town self best service dept in town More

by RCHAPMAN4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Kiley Knighten, Ethan Sherrett

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Sep 02, 2025 -

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 25, 2025

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Great service and communication throughout the process. Extra help picking up and returning vehicle to me was an exceptional benefit! Thank you so much! Extra help picking up and returning vehicle to me was an exceptional benefit! Thank you so much! More

by BSTOKER509

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Lambert, Kolten Heck, Kiley Knighten

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Aug 25, 2025 -

Corwin Ford Spokane responded

August 14, 2025

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Employee Rating

The service performed and my service advisor were both great. Issues with trying to call in to get service update. The associate on the phone was very short and somewhat rude telling me without the last f great. Issues with trying to call in to get service update. The associate on the phone was very short and somewhat rude telling me without the last five of the Vin she could not help me due to the number of fleet vehicles that have been serviced at your location. Because you had the vehicle in your possession, it was difficult for me to track down the last five of the van. This caused a delay in getting any kind of service update. The reason I call for a service update is so I could nudge my fleet department. If there was something needing to be approved so we could continue with the service. The attitude I received on the phone was somewhat harsh And in my opinion on warranted given, I was trying everything within my means to provide the information needed to get any kind of update on my vehicle. It’s called customer care for a reason and there could’ve definitely been more Care and consideration given at the time of my call. More

by ELLEN.ATCERTON

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 15, 2025 -

Corwin Ford Spokane responded

Thank you so much, Ellen, for your kind words and for taking the time to leave us this wonderful feedback! We look forward to working with you again! Freddy Rodriguez, Service Manager

August 11, 2025

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They thought they could put a less tire on my truck. I had 10 pys . They tried to put a 8 ply my tires were so off balance. I would not recommend them for anybody. I had 10 pys . They tried to put a 8 ply my tires were so off balance. I would not recommend them for anybody. More

by HONEYWELL.MARK

Verified Customer

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Recommend Dealer

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Kiley Knighten, Ethan Sherrett

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Aug 14, 2025 -

Corwin Ford Spokane responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Mark, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Freddy Rodriguez, Service Manager

August 04, 2025

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Pleasant, fast, helpful, courteous. Happy with my experience! Will be back. No encounters with car salesman. Happy with my experience! Will be back. No encounters with car salesman. More

by The Kraut

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck , Parts department!

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Aug 04, 2025 -

Corwin Ford Spokane responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Freddy Rodriguez, Service Manager

August 01, 2025

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Employee Rating

Francisco was very friendly, helpful and knowledgeable. The service was timely and I was able to get an appointment in my timeframe. The service was timely and I was able to get an appointment in my timeframe. More

by c_villabol

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2025 -

Corwin Ford Spokane responded

Thank you for choosing Corwin Ford Spokane. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Freddy Rodriguez, Service Manager

July 23, 2025

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I have dealt with the supposed “competitors” and have had my best experience at Corwin!! my best experience at Corwin!! More

by forddork

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chandra Tim Amber

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Jul 23, 2025 -

Corwin Ford Spokane responded

July 21, 2025

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Employee Rating

Corwin's service department promptly completed the recall and oil change on my new F150. and oil change on my new F150. More

by KAISMO007

Verified Customer

Recommend Dealer

Yes

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Jul 21, 2025 -

Corwin Ford Spokane responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford Spokane. Freddy Rodriguez, Service Manager

July 19, 2025

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They were professional, helpful and very friendly; i am extremely happy with my corwin ford motors company!! Thank you corwin ford!!! extremely happy with my corwin ford motors company!! Thank you corwin ford!!! More

by BECKICOOK22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Kiley Knighten, Ethan Sherrett

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Jul 20, 2025 -

Corwin Ford Spokane responded

We appreciate your business, Becki. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Freddy Rodriguez, Service Manager

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Francisco Jimenez

Service Advisor

Corwin Ford Spokane

22 Reviews of Francisco Jimenez

Dealership Inventory (517 Vehicles)

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