Franco D. Casalinova
Franco D. Casalinova at Ken Ganley Ford Norton

Franco D. Casalinova | Page 28

Sales & Leasing

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
504 Reviews

Buying or leasing a new car can be one of the biggest purchases of your life, other than your home! When you meet with me for your next vehicle, i will begin by listening to your goals and expectations. I want to understand what my customers are trying to accomplish today, so i can better assist you in the right direction with your new car! We offer a wide range of financing options for all credit situations and look forward to the opportunity to earn your business! See what sets us apart from the competition!

Dealership Experience

10 yrs, 1 mo

Industry Experience

16 yrs, 3 mos

Specialties & Trainings

Ford Certified New / Lease & Certified Pre Owned Vehicles

5.0

504 Reviews

Write a Review

504 Reviews of Franco D. Casalinova

November 17, 2021

Dealership Rating
Employee Rating

I was buying my truck at the end of the lease. Very smooth transaction. They even fixed a very minor issue and ran it thru the car wash. Desmond and Franco were great to work with. However, I was sur More

by sworky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Nov 17, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well with both Franco and Desmond. We truly appreciate your five-star feedback! We will be sure to share your comments with our team. We look forward to having you as one of our valued customers for years to come.

November 16, 2021

Dealership Rating
Employee Rating

Got me a great deal on this amazing truck. This is my Got me a great deal on this amazing truck. This is my main place for vehicles. I highly recommend. Ask for Franco. More

by pfcmoss1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Carly Neubert

Nov 16, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Ken Ganley Ford are glad to have you as a customer.

November 09, 2021

Dealership Rating
Employee Rating

I have been very happy with everyone at Ken Ganley Ford and the customer service they provide. Also I am very happy with the service department and the excelllent service I have gotten. Franco did a great More

by krozak0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2021

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 06, 2021

Dealership Rating
Employee Rating

Awesome people to deal with. They walked me through the process with ease. From sales to service to finance it was a great experience. Thank you so much. Barbara More

by bjt_1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Scott Spath

Nov 06, 2021

Ken Ganley Ford Norton responded

Thank you, Barbara, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford!

Nov 07, 2021

bjt_1954 responded

You are very welcome. I love my car.

November 01, 2021

Dealership Rating
Employee Rating

Adam and Franco were amazing. They made my dream come Adam and Franco were amazing. They made my dream come true of being able to buy my 1st car all on my own. Will be a repeat customer. More

by pfcmoss1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Magyarics

Nov 02, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 27, 2021

Dealership Rating
Employee Rating

I looked at the one Maverick (Lariat) they had on the lot. Franco was a nice guy and let me sit in the vehicle and he answered my questions. He said they'd negotiate on the price - starting at $5K OVER M More

by Unsatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: sales manager

Nov 13, 2021

Ken Ganley Ford Norton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 27, 2021

Dealership Rating
Employee Rating

As always the staff was kind and courteous and friendly. The waiting room was clean. More

by JOHNSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us a five-star review! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

October 14, 2021

Dealership Rating
Employee Rating

Everyone was so helpful & they made our truck buying experience easy! Everyone was so nice & they got the job done in decent timing! ❤️❤️ Ken Hanley Ford! && thanks Franco for making our experience so w More

by Buckingham57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new truck!

October 14, 2021

Dealership Rating
Employee Rating

Ken Ganley Ford made my car buying experience quick and efficient. They were always available to answer my questions. More

by mitchellcolin47
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

Oct 14, 2021

Ken Ganley Ford Norton responded

Colin, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 07, 2021

Dealership Rating
Employee Rating

Great service. Friendly atmosphere. All employees great. Best experience ever. Franco very helpful and efficient More

by geegeepa13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Oct 07, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. Franco and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

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