Franco Ruffolo | Page 2

Biggers Mazda responded

Thank you so much for sharing your experience! We’re honored that you chose us for your first out-of-state vehicle purchase, and we’re thrilled to hear it was such a positive one. Buying a car from another state can feel overwhelming, so it’s wonderful to know Franco made the process smooth and easy to understand every step of the way. Franco takes great pride in guiding customers through the details and making sure they feel confident and comfortable — and it sounds like he did exactly that for you. We’ll be sure to pass along your kind words! Congratulations on your Jaguar, and thank you again for your trust. If you ever need anything in the future, we’re just a call away! 🚗

Biggers Mazda responded

Thank you, Eric, for your continued trust in Biggers Mazda! There’s no greater compliment than returning for a second vehicle, and we truly appreciate the opportunity to work with you again. We’re so glad to hear that both experiences have been pleasant and that our team delivered the professionalism you deserve. Franco will especially appreciate your kind words. He’s dedicated to making the process smooth, transparent, and enjoyable, and it’s wonderful to know he made such a positive impact. Congratulations on your new vehicle, and thank you for being part of the Biggers Mazda family. We look forward to assisting you again in the future! 🚗

Biggers Mazda responded

Thank you for your feedback, We truly appreciate your kind words about our team and the smooth process. We're sorry for any confusion around the features, and a manager will be reaching out to go over everything with you to ensure there are no misunderstandings. We’re here to clarify any and all details. —The Biggers Mazda Team

Biggers Mazda responded

Thank you for the kind words and for choosing Biggers Mazda! We're so glad to hear that Alyssa, Franco, Miles, and the rest of the team made your leasing experience smooth and efficient — from emails to final delivery. We’re committed to providing transparent, hassle-free service every step of the way, and it’s great to know we hit the mark. Enjoy your new Mazda, and don’t hesitate to reach out if you need anything down the road!

Biggers Mazda responded

Thank you so much for this incredible review! We’re absolutely delighted to hear that your experience with us was smooth, stress-free, and exceeded your expectations from start to finish. Alyssa, Franco, and Ron will be thrilled to know their efforts made such a meaningful impact—our team takes great pride in creating a warm, professional, and memorable car-buying journey. The big red bow and photo moment is one of our favorite touches, and we're so glad it made the day even more special for you. We can’t wait to welcome you back for car #3—thank you for being a valued part of the Biggers Mazda family! 🚗🎀

Biggers Mazda responded

Thank you so much for the wonderful review! We're thrilled to hear that your entire experience—from the test drive to signing the paperwork—was amazing. Franco and the team loved being part of your special moment, and we’re so glad the big red bow added that extra touch to make it unforgettable. Your kind words mean a lot to us, and we truly appreciate your recommendation. Enjoy your Mazda, and welcome to the Biggers Mazda family!

Biggers Mazda responded

Thank you so much for the wonderful 5-star review! We’re glad to hear Logan and our service team were able to take care of the recall so quickly and keep you informed throughout the visit. We truly appreciate your loyalty and kind words about your experiences with Biggers Mazda. We look forward to continuing to serve you!

Biggers Mazda responded

Thank you so much, micahs52.ms! We're honored to be the first dealership you’ve trusted for service — and even more thrilled to hear we exceeded your expectations. From fair pricing and detailed video inspections to complimentary car washes and tire rotations, we aim to make every visit transparent and hassle-free. We're also happy to hear your car-buying experience was just as pleasant. Ron, Franco, Logan, Clemente, and the entire Biggers Mazda team truly appreciate your kind words. We’re here whenever you need us! #BiggersMazda #CustomerFirst #ExceptionalService #TeamYouCanTrust

Biggers Mazda responded

Thank you so much for the fantastic feedback! We’re thrilled to hear that Connor’s dedication and professionalism made your car-buying experience such a great one. He, along with Ron, Franco, Marco, and Gabriel, all work hard to ensure our customers find exactly what they’re looking for — and it means a lot to know we delivered. We truly appreciate you choosing Biggers Mazda and hope you enjoy every moment with your new vehicle. If there's ever anything you need, we’re always here to help! — The Biggers Mazda Team

Biggers Mazda responded

Thank you for taking the time to share your experience — and congratulations on your new Mazda! We're so glad to hear that Marco made your whole family feel welcome from the moment you walked in, and that Franco provided the honest, knowledgeable, and pressure-free support every customer deserves. We’ll be sure to pass your kind words along to both of them — and to our cashier as well! We also appreciate your candid feedback regarding the warranty discussion. We're sorry that part of the experience didn’t meet your expectations, and we’ll take it as an opportunity to ensure every interaction feels respectful and transparent, from start to finish. It means a lot to know you’d consider Biggers Mazda again in the future. We’ll be here whenever you’re ready — and we look forward to earning your business once more! — The Biggers Mazda Team