Franco Ruffolo
Franco Ruffolo at Biggers Mazda

Franco Ruffolo | Page 3

Salesperson

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Franco Ruffolo

December 08, 2025

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Employee Rating

I am a repeat customer and have a teen that will be driving within a year. I live 45 mins away and really like this dealership. The people there are friendly, helpful, answer my questions, are respectf More

by Melissa I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clemente Sanchez, Sebastian

Dec 09, 2025

Biggers Mazda responded

Thank you so much, Melissa, for your continued trust in Biggers Mazda. It truly means the world to us! We are honored that you choose to make the drive to work with our team, and we're especially grateful to hear that you’ve found both our service and sales departments to be respectful, honest, and helpful. Clemente, Sebastian, and Franco will be thrilled to know they made your visit a positive one. Knowing that you're considering us for your teen’s future vehicle makes it even more meaningful and we'are here for your family every step of the way. Thank you again for your kind words and continued support.

November 18, 2025

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Purchasing our new vehicle at Biggers Mazda was one of the best car buying experience we have had. Everyone was very pleasant to work with from the general manager to our product specialist, Franco. Fran More

by CK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ubaldo Villalobos

Nov 28, 2025

Biggers Mazda responded

Dear xx, Thank you so much for sharing your experience! We're absolutely thrilled to hear that your visit to Biggers Mazda was one of the best car-buying experiences you've had. Providing an stress-free, no-pressure environment is exactly what we aim for, and it’s wonderful to know that Franco, Ubaldo, and our general manager made such a strong impression. We’ll be sure to pass along your kind words to the entire team — especially Franco, who will be honored by your recognition. We truly appreciate your trust and look forward to welcoming you back whenever you're ready for your next vehicle! Warmest regards, The Biggers Mazda Team

November 02, 2025

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I recently purchased a new Mazda and had a great experience overall! Franco was fantastic to work with — very friendly, knowledgeable, and refreshingly low-pressure. He made the whole process smooth More

by arruddy11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Kashuba

Nov 12, 2025

Biggers Mazda responded

Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you had such a positive experience with Franco — he truly takes pride in helping customers find the perfect fit without pressure. We also appreciate your understanding and comments about the warranty discussion; we’ll be sure to share your feedback with our management team to ensure every part of the process feels just as comfortable. Congratulations on your new Mazda, and thank you again for recommending Biggers Mazda!

October 27, 2025

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Biggers Mazda always provides excellent customer service and great care in resolving any issues. Logan, Clemente and everyone on the service team is always kind, respectful, attentive, and willing to go abo More

by JEFFD8382
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel , Clemente Sanchez

Oct 29, 2025

Biggers Mazda responded

Thank you so much for the amazing feedback! We’re thrilled to hear that Logan, Clemente, Franco, and the rest of our service team continue to deliver the attentive, respectful, and top-quality care you deserve. We truly appreciate your loyalty and trust in Biggers Mazda — it means a lot to all of us! 🚗💙 — The Biggers Mazda Team

October 23, 2025

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Great staff, polite people, efficient service and a clean, bright and welcoming facility. The car wash was a nice added touch More

by victor.furlanetto
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Oct 23, 2025

Biggers Mazda responded

Thank you so much, Victor! We’re glad to hear Franco, Logan, and our service team made your visit efficient and enjoyable. We take pride in keeping the dealership welcoming, clean, and comfortable — and we’re happy you enjoyed the car wash, too! We appreciate your continued trust in Biggers Mazda. 🚗💙 — The Biggers Mazda Team

October 22, 2025

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Franco Ruffolo was amazing. He was very knowledgeable, kind, helpful, explained and answered all my questions and I never felt pressured to purchase a car. It was a great expe More

by FOXSTC
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mazda responded

Thank you for sharing your experience! We’re thrilled to hear that Franco provided such knowledgeable, kind, and pressure-free service. Making sure our customers feel informed and comfortable is very important to us, and we’re glad he made your visit a great one. We appreciate your business and hope you enjoy your new vehicle!

October 01, 2025

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Franco was great to work with! He is kind and patient, he listens, is respectful, and very knowledgeable. Thank you Franco! More

by jean.pflanz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mazda responded

Thank you for sharing your experience! We’re thrilled to hear Franco provided such kind, patient, and knowledgeable service. We’ll be sure to pass along your kind words to him. We appreciate you choosing Biggers Mazda!

September 28, 2025

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We thought that Biggers Mazda was warm and welcoming. We were comfortable and felt at ease at all times. More

by rpribich
Recommend Dealer
Yes
Apr 09, 2026

Biggers Mazda responded

Thank you for the wonderful review! We’re so glad to hear you felt welcomed and comfortable during your visit. Providing a warm, stress-free experience is what we strive for, and we’re grateful you chose Biggers Mazda. We look forward to seeing you again!

September 27, 2025

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I do appreciate how easy Franco made the entire process. I would recommend this dealership. More

by lindsaymoore328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2026

Biggers Mazda responded

Thank you for the great review! We’re so glad to hear that Franco made the entire process easy for you. Your recommendation means a lot to us, and we truly appreciate you choosing Biggers Mazda. We’re here anytime you need us!

September 13, 2025

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Franco was great. Quick service, no mind games. Straightforward. Will be a customer for life. More

by llestarge
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Connor Houlahan , Brian Schmidt

Apr 09, 2026

Biggers Mazda responded

Thank you for the excellent review! We’re glad to hear that Franco provided quick, straightforward service with no hassle. Knowing we’ve earned your trust — and a customer for life — truly means a lot to us. We appreciate you choosing Biggers Mazda and are here for you anytime you need us!

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