I am a repeat customer and have a teen that will be
driving within a year. I live 45 mins away and really like this dealership. The people there are friendly, helpful, answer my questions, are respectf
driving within a year. I live 45 mins away and really like this dealership. The people there are friendly, helpful, answer my questions, are respectful of me and my time, This dealership is honest, which matters greatly to me. Excellent service at the service dept and the sales dept. This last time I was there, I worked with Clemente, Sebastin, and Franco. Thanks Biggers Mazda.
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by Melissa I
Service Price Transparency
Other Employees Tagged:
Clemente Sanchez, Sebastian
Dec 09, 2025 -
Biggers Mazda responded
Thank you so much, Melissa, for your continued trust in Biggers Mazda. It truly means the world to us! We are honored that you choose to make the drive to work with our team, and we're especially grateful to hear that you’ve found both our service and sales departments to be respectful, honest, and helpful.
Clemente, Sebastian, and Franco will be thrilled to know they made your visit a positive one. Knowing that you're considering us for your teen’s future vehicle makes it even more meaningful and we'are here for your family every step of the way.
Thank you again for your kind words and continued support.
Purchasing our new vehicle at Biggers Mazda was one of
the best car buying experience we have had. Everyone was very pleasant to work with from the general manager to our product specialist, Franco. Fran
the best car buying experience we have had. Everyone was very pleasant to work with from the general manager to our product specialist, Franco. Franco was wonderful to work with and provided us with a stress free and no pressure purchase of our new car. He's very knowledgeable and responsive to any questions that we had. We would definitely purchase from Biggers Mazda in the future because of the exceptional experience that we had.
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by CK
Verified Customer
Verified Customer
Other Employees Tagged:
Ubaldo Villalobos
Nov 28, 2025 -
Biggers Mazda responded
Dear xx,
Thank you so much for sharing your experience! We're absolutely thrilled to hear that your visit to Biggers Mazda was one of the best car-buying experiences you've had. Providing an stress-free, no-pressure environment is exactly what we aim for, and it’s wonderful to know that Franco, Ubaldo, and our general manager made such a strong impression.
We’ll be sure to pass along your kind words to the entire team — especially Franco, who will be honored by your recognition. We truly appreciate your trust and look forward to welcoming you back whenever you're ready for your next vehicle!
Warmest regards,
The Biggers Mazda Team
I recently purchased a new Mazda and had a great
experience overall! Franco was fantastic to work with — very friendly, knowledgeable, and refreshingly low-pressure. He made the whole process smooth
experience overall! Franco was fantastic to work with — very friendly, knowledgeable, and refreshingly low-pressure. He made the whole process smooth and transparent, and I never felt rushed or pushed into anything. It’s clear he genuinely cares about helping customers find the right fit rather than just making a sale.
The only small downside was when the manager came in toward the end to revisit extended warranties and was a very persistent even after I declined. That said, he was still very nice and clearly passionate about the value and protection those warranties can offer. It was easy to see he truly believes in what he’s selling, which I can appreciate.
Overall, I’m thrilled with my new car and would absolutely recommend this dealership — especially working with Franco if you want a straightforward, honest, and comfortable car-buying experience!
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by arruddy11
Verified Customer
Verified Customer
Nov 12, 2025 -
Biggers Mazda responded
Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you had such a positive experience with Franco — he truly takes pride in helping customers find the perfect fit without pressure. We also appreciate your understanding and comments about the warranty discussion; we’ll be sure to share your feedback with our management team to ensure every part of the process feels just as comfortable. Congratulations on your new Mazda, and thank you again for recommending Biggers Mazda!
Biggers Mazda always provides excellent customer service
and great care in resolving any issues. Logan, Clemente and everyone on the service team is always kind, respectful, attentive, and willing to go abo
and great care in resolving any issues. Logan, Clemente and everyone on the service team is always kind, respectful, attentive, and willing to go above and beyond to take care of their customers needs.
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by JEFFD8382
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2025 -
Biggers Mazda responded
Thank you so much for the amazing feedback! We’re thrilled to hear that Logan, Clemente, Franco, and the rest of our service team continue to deliver the attentive, respectful, and top-quality care you deserve. We truly appreciate your loyalty and trust in Biggers Mazda — it means a lot to all of us! 🚗💙
— The Biggers Mazda Team
Great staff, polite people, efficient service and a
clean, bright and welcoming facility. The car wash was a nice added touch
clean, bright and welcoming facility. The car wash was a nice added touch
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by victor.furlanetto
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Biggers Mazda responded
Thank you so much, Victor! We’re glad to hear Franco, Logan, and our service team made your visit efficient and enjoyable. We take pride in keeping the dealership welcoming, clean, and comfortable — and we’re happy you enjoyed the car wash, too! We appreciate your continued trust in Biggers Mazda. 🚗💙
— The Biggers Mazda Team
Franco Ruffolo was amazing.
He was very knowledgeable, kind, helpful, explained and answered all my questions and I never felt pressured to purchase a car.
It was a great expe
He was very knowledgeable, kind, helpful, explained and answered all my questions and I never felt pressured to purchase a car.
It was a great experience !
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by FOXSTC
Verified Customer
Verified Customer
Nov 29, 2025 -
Biggers Mazda responded
Thank you for sharing your experience! We’re thrilled to hear that Franco provided such knowledgeable, kind, and pressure-free service. Making sure our customers feel informed and comfortable is very important to us, and we’re glad he made your visit a great one. We appreciate your business and hope you enjoy your new vehicle!
Franco was great to work with!
He is kind and patient, he listens, is respectful, and very knowledgeable. Thank you Franco!
He is kind and patient, he listens, is respectful, and very knowledgeable. Thank you Franco!
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by jean.pflanz
Verified Customer
Verified Customer
Nov 29, 2025 -
Biggers Mazda responded
Thank you for sharing your experience! We’re thrilled to hear Franco provided such kind, patient, and knowledgeable service. We’ll be sure to pass along your kind words to him. We appreciate you choosing Biggers Mazda!
We thought that Biggers Mazda was warm and welcoming.
We were comfortable and felt at ease at all times.
We were comfortable and felt at ease at all times.
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by rpribich
Verified Customer
Verified Customer
Apr 09, 2026 -
Biggers Mazda responded
Thank you for the wonderful review! We’re so glad to hear you felt welcomed and comfortable during your visit. Providing a warm, stress-free experience is what we strive for, and we’re grateful you chose Biggers Mazda. We look forward to seeing you again!
I do appreciate how easy Franco made the entire process.
I would recommend this dealership.
I would recommend this dealership.
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by lindsaymoore328
Verified Customer
Verified Customer
Apr 09, 2026 -
Biggers Mazda responded
Thank you for the great review! We’re so glad to hear that Franco made the entire process easy for you. Your recommendation means a lot to us, and we truly appreciate you choosing Biggers Mazda. We’re here anytime you need us!
Franco was great.
Quick service, no mind games. Straightforward. Will be a customer for life.
Quick service, no mind games. Straightforward. Will be a customer for life.
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by llestarge
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Biggers Mazda responded
Thank you for the excellent review! We’re glad to hear that Franco provided quick, straightforward service with no hassle. Knowing we’ve earned your trust — and a customer for life — truly means a lot to us. We appreciate you choosing Biggers Mazda and are here for you anytime you need us!