Frank Adinolfi
Frank Adinolfi at BMW of West Chester

Frank Adinolfi | Page 25

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.8
332 Reviews

Dealership Experience

26 yrs, 3 mos

Industry Experience

38 yrs, 6 mos

4.8

332 Reviews

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332 Reviews of Frank Adinolfi

January 13, 2024

Dealership Rating
Employee Rating

Never got a call back about screw in my tire. Left a vm and called twice today just to be pushed to voicemail More

by jcurl329
Recommend Dealer
No

Other Employees Tagged: Frank Adinolfi

Jan 15, 2024

BMW of West Chester responded

Prompt communication is critical. I would welcome the opportunity to gather further information in order to investigate your experience. Please contact me directly at 610.399.8067.

January 03, 2024

Dealership Rating
Employee Rating

Always a pleasure working with Frank, he has been excellent in responding to my needs in the past months. More

by gsputnik3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

BMW of West Chester responded

We are delighted to hear you have been so pleased with the assistance delivered by Frank as your service advisor. Many thanks for choosing BMW of West Chester!

December 18, 2023

Dealership Rating
Employee Rating

Always professional excellent customer service ,,, very much so hands-on no one does it like BMW of West Chester Pennsylvania thank you to the entire staff by The way I traded in my 2019 740 and got a bran More

by timbersedma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Bill Cosenza, Joseph Fritz, Chad Carey , Anthony Blubello, John Keenan, Noel Montesano

Dec 18, 2023

BMW of West Chester responded

Thank you for your recognition of the professional experience delivered by our team here at BWM of West Chester! We're delighted to hear you were so pleased.

December 06, 2023

Dealership Rating
Employee Rating

Got an appointment quickly. Car was finished when I expected Good job on the tire replacement More

by RUSTY1323
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Dec 07, 2023

BMW of West Chester responded

Excellent! We're pleased to hear our service team was able to assist you so efficiently! Many thanks for choosing BMW of West Chester!

November 29, 2023

Dealership Rating
Employee Rating

It was easy and efficient. I was able to get the loaner I requested. Frank kept in contact with me. More

by barisimmons
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Nov 30, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the effective communication delivered by Frank and the convenience of loaner transportation. Many thanks for choosing BMW of West Chester!

November 29, 2023

Dealership Rating
Employee Rating

The Service department at the dealership continues to be a bright spot in my interactions with your dealership. From scheduling with Rich Weller which is always a pleasure, to working with Frank to keep my More

by pmanidis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano, Bill Cosenza , Noel Montesano, Bobby & Katie are great in Parts

Nov 29, 2023

BMW of West Chester responded

Thanks Paul for the kind compliments for Rich and Frank. We are gratified to count you as valued long time member of the BMW of West Chester family!

November 29, 2023

Dealership Rating
Employee Rating

RIM wasn’t replaced by the agent as promised and it was a warranty repair. More

by jlippard04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 29, 2023

BMW of West Chester responded

Unfortunately your Safeguard warranty would cover bends or cracks but does not cover cosmetic damage such as curb rash.

November 24, 2023

Dealership Rating
Employee Rating

Great service, pleasant staff. They do quality work and always return my car clean and in good working order. More

by RADRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

November 22, 2023

Dealership Rating
Employee Rating

Frank was very friendly and attentive and attended to all of needs. I was definitely satisfied. More

by cacjrl
Recommend Dealer
Yes
Nov 27, 2023

BMW of West Chester responded

We are happy to hear you were so pleased with the friendly and attentive assistance delivered by Frank and our team here at BMW of West Chester!

November 19, 2023

Dealership Rating
Employee Rating

Seems costly but they do nice work and have good people working there. That’s it. More

by Diane H
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

BMW of West Chester responded

Thank you for your recognition of the performance of our service team here at BMW of West Chester!

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