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Frank Arencibia
Frank Arencibia at Ford of Kendall

Frank Arencibia | Page 2

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.5
34 Reviews
4.5

34 Reviews

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34 Reviews of Frank Arencibia

September 26, 2024

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Employee Rating

Simply awesome the staff there is friendly and hard working they know their stuff very pleased! More

by SHAWN.D.HIXSON1978.SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Alberto Rodriguez, Diana Martinez Hernandez, Rafael Mendoza, Felix Ortega , Julio M Lafaurie, Melissa perez⭐⭐⭐⭐⭐

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Oct 02, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2024

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Employee Rating

The Service was fast effective these guys know what they’re doing communicated to u every step of the way More

by LEROY.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Rafael Mendoza

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Sep 29, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

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Employee Rating

La atención es muy buena y rápida a demás tienen una sala de espera muy amplia donde puedes tomarte un café o comer algo mientras esperas tu vehículo More

by JOEMANNY1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Sep 09, 2024

Ford of Kendall responded

Hola, nos alegra haber podido hacer que tu experiencia sea positiva. ¡Esperamos poder servirte nuevamente! ¡Cuídate!

August 17, 2024

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Employee Rating

Very nice waiting about 1-2 hours it okay for me I will be back More

by SINEVONGTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias

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Aug 23, 2024

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2024

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Employee Rating

Great job Rafael Mendoza and the whole management Team at Ford of Kendall will recommend Ford of Kendall to all my Family and Freinds great job Would love to see more car shows with the free pan con le More

by PACHI37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Rafael Mendoza

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Aug 17, 2024

Ford of Kendall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 14, 2024

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Employee Rating

Very reliable & nice employees. They don’t take advantage of you Convenient waiting room with coffee for the customers waiting.for their cars to be finished servicing. More

by SUERAY624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcos Michel Bonet Jr

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Aug 18, 2024

Ford of Kendall responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2024

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Employee Rating

Amazing service like always Frank from service was easy to work with and the Sales department very well organized More

by keylargo932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda

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Aug 15, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

August 04, 2024

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Employee Rating

Excellent work and in time all , good work for mechanic part , good prices in parts and labor More

by Estrabaopratsrobertocarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvaro Borges Sosa, Esteban Rafael Alzola, Hanoi Amado Arias, Michel Augustin, Roberto De La Torre Guerra, Felix Ortega

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Aug 14, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 02, 2024

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Employee Rating

Frank the tech and Felix in service always provide professional service and take care of both my new mustangs. They treat my cars with respect and never abuse them, therefore I only take my cars to fo More

by Joelon305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Cordero Smith, Frank Granda, Felix Ortega , Julio M Lafaurie

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Aug 07, 2024

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 31, 2024

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Employee Rating

Horrible experience dont buy or service yourcar there. Lazy mechanics and horrible customer service. They should fire Frank the service supervisor he lied to me assured me they were going to change a part More

by alvarezisra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcos Michel Bonet Jr

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Aug 01, 2024

Ford of Kendall responded

Hi, we deeply regret to hear about your recent experience at our dealership. Please reach out to us at (305) 238-9211 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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