Frank Castagna
Frank Castagna at Delray Buick GMC

Frank Castagna | Page 6

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

Contact Me
4.7
180 Reviews
4.7

180 Reviews

Write a Review

180 Reviews of Frank Castagna

February 12, 2025

Dealership Rating
Employee Rating

Frank is great but when my new vehicle goes in for warranty service, a loaner vehicle should be offered and the serviced vehicle should be washed More

by Frank@BioPure.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Heinsohn

Feb 13, 2025

Delray Buick GMC responded

Thank you for your feedback! We're glad to hear that Frank provided great service, but we apologize for any inconvenience regarding the loaner vehicle and car wash. We strive to enhance our customer experience and will certainly take this into consideration. If you'd like to discuss further or have any other concerns, please feel free to reach out.

January 22, 2025

Dealership Rating
Employee Rating

Very professional from start to finish. John was a great salesman and assured I left in the car for me and not for him. More

by PHATPLAYA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Tambone

Jan 22, 2025

Delray Buick GMC responded

We're delighted to hear that John provided a professional experience at Delray Buick GMC and helped you find the perfect car. Thank you for sharing your positive feedback!

January 17, 2025

Dealership Rating
Employee Rating

Happy with the service. Wait time to register and work time was reasonable. Frank was helpful and friendly. More

by COOPER031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Delray Buick GMC responded

We're delighted to hear that Frank provided helpful and friendly service at Delray Buick GMC. Thank you for sharing your positive experience with us!

December 16, 2024

Dealership Rating
Employee Rating

Dealership was great! Friendly and polite staff. Took the time to explain everything in detail. More

by SHANTI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Delray Buick GMC responded

Nothing makes us smile like seeing a 5-star review on our page. Thanks for choosing Delray Buick GMC! We hope to see you back for any future needs.

December 08, 2024

Dealership Rating
Employee Rating

My salesman John Tambone was very professional and detailed about the sale of my 2025 GMC 2500HD AT4X. More

by SAMRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Delray Buick GMC responded

Samritt, we're delighted to hear that John provided you with a professional and detailed experience at Delray Buick GMC. Enjoy your new 2025 GMC 2500HD AT4X!

December 06, 2024

Dealership Rating
Employee Rating

Straight forward did what it took to help me out went out of the way More

by EJOHAN6044
Recommend Dealer
Yes
Dec 13, 2024

Delray Buick GMC responded

Thank you for the 5-star recommendation! We thank you for your business and look forward to your next visit.

December 04, 2024

Dealership Rating
Employee Rating

Such a wonderful experience I had with the purchase of my vehicle. Great staff and atmosphere. Would surely purchase from again More

by ILYNDGIRL
Recommend Dealer
Yes

Other Employees Tagged: Dan Fielder, Pat Frenna

Dec 05, 2024

Delray Buick GMC responded

We're delighted to hear you had a wonderful experience with us at Delray Buick GMC! Thank you for the kind words and we look forward to assisting you again in the future.

December 01, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a vehicle from Delray GMC, and I cannot express enough how fantastic my experience was, largely thanks to Kyle Williams. From the moment I stepped onto the lot, Kyl More

by JOEHEAP3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams, Pat Frenna

Dec 03, 2024

Delray Buick GMC responded

We're delighted to hear about your fantastic experience with Kyle at Delray Buick GMC! It's wonderful that he made the process seamless and enjoyable for you. Thank you for recommending him, and we hope you're loving your new vehicle!

November 18, 2024

Dealership Rating
Employee Rating

They provided me with excellent service. They were friendly and welcoming. I would highly recommend them. More

by Peter613
Recommend Dealer
Yes
Nov 19, 2024

Delray Buick GMC responded

We're delighted to hear you had an excellent experience with us at Delray Buick GMC! Thank you for recommending our team. We look forward to serving you again in the future!

November 12, 2024

Dealership Rating
Employee Rating

Worst GMC dealership ever delt with. Had over 20 GMC in my fleet. Brought Hummer in for service two weeks ago. The service writer said he would call me. No call. I had to go to the deale More

by cgoldtow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ralph service manager never returned calls either

Nov 18, 2024

Delray Buick GMC responded

We aim to provide prompt and clear communication, and we're sorry we didn't meet that standard in this case. According to our service technician, the individual you mentioned didn’t work directly with you, so it appears there may have been some misunderstanding. If you still need assistance, please don't hesitate to contact us directly.

...
6
...

Dealership Inventory (290 Vehicles)

new 2026 GMC Terrain car, priced at $41,648
2026 GMC Terrain
new
Summit White exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $77,801
2026 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Buick Encore GX car, priced at $27,504
2026 Buick Encore GX
new
Moonstone Gray Metallic exterior
CVT
Front-wheel Drive
new 2026 Buick Encore GX car, priced at $27,339
2026 Buick Encore GX
new
Ebony Twilight Metallic exterior
CVT
Front-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $46,988
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive
new 2026 Buick Enclave car, priced at $50,686
2026 Buick Enclave
new
Summit White exterior
Automatic
Front-wheel Drive