Frank Crisafi | Page 6

SUPERB SERVICE KEVIN WRIGHT. PROVIDED EXCELLENTSEVICE. KEVIN WAS EXCELLENT & CUSTOMER-FRIENDLY. KEVIN DID A SUPERB JOB IN GOING OVER THE VEHICLE FEATURES. HE IS AN E KEVIN WRIGHT. PROVIDED EXCELLENTSEVICE. KEVIN WAS EXCELLENT & CUSTOMER-FRIENDLY. KEVIN DID A SUPERB JOB IN GOING OVER THE VEHICLE FEATURES. HE IS AN EXCELLENT INDIVIDUAL AND NEEDS TO BE REWARDED. More

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low ball trade in offer, Would not return deposit A-1 Toyota takes A credit card deposit [ $500 ] to hold A car you are interested in.Then they give you a LOW BALL trade in value for your trade .I re A-1 Toyota takes A credit card deposit [ $500 ] to hold A car you are interested in.Then they give you a LOW BALL trade in value for your trade .I refuse to go further on the deal and they play games on the phone trying to belittle you and treat you like a child.Then they DON'T credit my Credit card the [$500 ] DEPOSIT TO HOLD THE CAR they said was 100% refundable.Poor experience More

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Great experience! I recently ended a lease from Honda to purchase a Rav4. A1 made this transition very easy. Danielle Taylor and Angel Ramos were very helpful and per I recently ended a lease from Honda to purchase a Rav4. A1 made this transition very easy. Danielle Taylor and Angel Ramos were very helpful and personable. Danielle even came in on her day off when I picked up my car. The dealership is honest and they are not pushy salesmen/women. More

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Great Job locating my Tacoma Luigi and all the staff at A-1 Toyota were awesome! They found the Tacoma I wanted in the color I wanted in days, Great job! Luigi and all the staff at A-1 Toyota were awesome! They found the Tacoma I wanted in the color I wanted in days, Great job! More

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Amanda Botto We have purchased our last three cars from A-1 Toyota and have never been disappointed. Thank you Amandafor making our whole experience so wonderful We have purchased our last three cars from A-1 Toyota and have never been disappointed. Thank you Amandafor making our whole experience so wonderful! We love our Highlander! More

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Personable and reliable Whenever I contact frank for help with an appointment he always makes the process smooth and simple! He's extremely friendly and upfront and I respect Whenever I contact frank for help with an appointment he always makes the process smooth and simple! He's extremely friendly and upfront and I respect that about him. He's also always reliable and gets me scheduled and has helped people I've referred! More

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Great people. Great experience. Awesome truck! From my initial email contact, Frank, to Mr. Quincy, wickedly cool salesman, to Carlos in finance, EVERYONE at A-1 Toyota made my purchase experience From my initial email contact, Frank, to Mr. Quincy, wickedly cool salesman, to Carlos in finance, EVERYONE at A-1 Toyota made my purchase experience easy, stress-free, and just plain fun. All purchase and dealer standards are posted and shared, openly. Thoughtful dealer perks and a relaxed, friendly atmosphere, go a long way to reassure the customer their investment is sound. And, lest I forget, the Star Trek desk is an added treat! Thanks, again, to Quincy and the rest for helping me get the truck I wanted and need. A-1 has confirmed their quality and I look forward to my regular visits. 😊 More

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Excellent experience all around This was a refreshing and enjoyable experience that demonstrated excellence right from the initial contact with Jerry. I was came in through an intern This was a refreshing and enjoyable experience that demonstrated excellence right from the initial contact with Jerry. I was came in through an internet inquiry, and the process was smooth and pleasant. The entire staff was warm, friendly, and informative, the environment was welcoming and enjoyable, and the customer service orientation was remarkable. I appreciated the no haggle approach and was impressed with the level of professionalism that Patrick, the salesperson offered. He was courteous but not aloof, and had a genuine desire to accommodate my needs. All of the staff was knowledgeable about the products and services and went out of their way to be helpful. It was obvious that the culture of this unique dealership is customer focused. The level of excellence is consistent throughout the organization. Even the building design is customer friendly. The dealership offers some valuable benefits and has very competitive pricing. I was favorably impressed all around, and would recommend it without any reservation. More

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I had found the car I really loved on the internet, after doing some research I knew I wanted it because of the quality of Toyota's automobiles and the safety. As a single mother of a young child - that alon doing some research I knew I wanted it because of the quality of Toyota's automobiles and the safety. As a single mother of a young child - that alone sold me. I contacted the website www.a1toyota.com only to be contacted by an employee Frank (Crisafi) he was extremely friendly, personable, knowledgable and answered all of my questions before setting me up with an appointment with Paul (Evans) who showed me two cars that met my budget and helped to get me into the one I had been drooling over with the help of Gary (Dos Reis). Paul was very easy to talk and helpful - he even helped me hook my son's car seat up using the latch system in my new corolla sport. He had a young child of his own and really cared enough to take the time to make sure it was safe and fit my son. I appreciated that extra customer service and felt like he went above and beyond with his sale. Gary was extremely professional and helped me with the finance - he made me feel comfortable with my purchase. I have already been recommending all of my friends and family members to go back - I love that A1 is family owned and still treats their customers like actual people unlike some of the other dealerships in the area. More

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