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Frank DiCostanzo
Frank DiCostanzo at Colonial Volkswagen of Medford

Frank DiCostanzo | Page 13

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
500 Reviews
4.7

500 Reviews

Write a Review

500 Reviews of Frank DiCostanzo

April 06, 2024

Dealership Rating
Employee Rating

Appointment went well and received call to let me know what was being done on Vechicle. And let me know work was completed. More

by ALEX.PEREZ981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Pound, Stephanie Trevisone, Steven Tkaczyk, John Mancini

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Apr 07, 2024

Colonial Volkswagen of Medford responded

Alex, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 02, 2024

Dealership Rating
Employee Rating

Not from the area, had a light pop on so I brought it to the closest vw dealership. Service man was so kind and helpful. Easy fix with step by step update. Honestly best place I’ve brought my car in the fiv More

by LIZZIEMC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Apr 02, 2024

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 20, 2024

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Employee Rating

Very friendly customer service and my service was done in a timely manner. Overall great experience. More

by simeon.man
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Mar 21, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 09, 2024

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Employee Rating

Very courteous and very professional and very high quality level of technical and customer service More

by daichelmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Deivid Mauricio, Derek Pound, Stephanie Trevisone, John Mancini, Eric Sanders, Frank DaSilva , Jason Giacoppo, Michael Siraco

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Mar 10, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 06, 2024

Dealership Rating
Employee Rating

The Service Center was helpful and professional and I would highly recommend them if you have a VW. More

by SEAN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Mar 06, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sean, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 27, 2024

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Employee Rating

Very wonderful service team, sales team was no pressure. Welcoming environment, clean and bright. Easy process and very transparent. More

by APKLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mancini, Keven Umana, Frank DaSilva , Michael Siraco

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Feb 27, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 22, 2024

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Employee Rating

All around great service appointments kept polite service reps nice clean plant best car around More

by pjlane31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Feb 23, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 12, 2024

Dealership Rating
Employee Rating

Excellent all around. From A to Z. Work was explained Work was completed quickly and efficiently. Thank You More

by AMARTUCCI1905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Feb 12, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. Frank, Michael, and our team appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

Dealership Rating
Employee Rating

They are so professional and competent and such friendly service! They were fast and their waiting room is amazing! More

by raecon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

Dealership Rating
Employee Rating

They addressed my issue and got to the bottom of the noise I was hearing. More

by MAURIEMMA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2024

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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