Frank DiCostanzo
Frank DiCostanzo at Colonial Volkswagen of Medford

Frank DiCostanzo | Page 3

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
500 Reviews
4.7

500 Reviews

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500 Reviews of Frank DiCostanzo

December 02, 2025

Dealership Rating
Employee Rating

Excellent service! Everyone is attentive and professional. They go above and beyond to keep the customer happy. This is my favorite dealership! More

by mauricio.crippa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Dec 02, 2025

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 02, 2025

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Everyone here was quick to help after some confusion about what needed to be done. They were all kind and were able to get the job done quickly. More

by dabruzzi78
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Dec 02, 2025

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 25, 2025

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Awesome service been involved with CVW for quite a few years always great to deal with! More

by susanstone931
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Nov 25, 2025

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 30, 2025

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I brought my car in for its 2 year evaluation. The car was brought in immediately and was ready by the time I was told. More

by JEFFORMAX
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Oct 30, 2025

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 14, 2025

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Outstanding service. Knowledgeable staff, transparent pricing, and smooth process from start to finish. Highly recommend this dealership for anyone seeking a stress-free More

by hernancuervo
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2025

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 01, 2025

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They quoted me at $50. 00 over the phone for a tire rotation. When I went in they said no , and charged me iver $60.00. The work was well done . Other than the quote iss More

by CHACHI1008
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 30, 2025

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They are on time, inspect and review the car quickly. They clearly explain the problems and the potential solutions. Once a plan is made to fix the problem, the work is done quickly and on schedule. More

by VW Customer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Sep 30, 2025

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 20, 2025

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This dealership is always clean, efficient, and respectful of my time. Entire staff I’ve interacted with are kind More

by L.Turco
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Sep 20, 2025

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 02, 2025

Dealership Rating
Employee Rating

Excellent service,a very accommodating and informative rep.Hope to get my regular check ups there. More

by burnsmellen
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Sep 02, 2025

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 02, 2025

Dealership Rating
Employee Rating

Always great service at Colonial Volkswagen of Medford. Frank and all of the staff are great to deal with. More

by FRANKDGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Sep 02, 2025

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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