Frank DiCostanzo | Page 48
Service Manager
Colonial Volkswagen of Medford
340 Mystic Avenue
Medford, MA 02155
527 Reviews
Write a Review527 Reviews of Frank DiCostanzo
August 27, 2021
Good service, clear communication. The only downside is the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. More
August 27, 2021
Excellent experience. Prompt and pleasant initial check in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call More
Other Employees Tagged: Greg Cohen
August 26, 2021
Helpful service and knowledgeable staff. Easy to reach by phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone. Very helpful! More
Other Employees Tagged: I believe the person who helped me initially was named Rus/Rusty.
August 23, 2021
They were very friendly and knowledgeable, he let me know the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. More
August 23, 2021
service team is great. takes care of every need! will be back in the future. rusty and thomas were very helpful, and walked me through the whole process. back in the future. rusty and thomas were very helpful, and walked me through the whole process. More
Other Employees Tagged: rusty, thomas
August 20, 2021
Service and SerService was great and service rep did Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volk Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volkswagen shop to have my beetle service. Glad I made the switch. More
Other Employees Tagged: Tom Bowes
August 17, 2021
Excellent staff and excellent service very good when it comes warranty and take my vehicle right away to be looked at very professional at what they do comes warranty and take my vehicle right away to be looked at very professional at what they do More
Other Employees Tagged: Frank disilva 5stars
August 16, 2021
very happy with the whole experience. Tom is always on top of his game. the quality of the work is excellent as always. i have done all the service for my car here since 2012 top of his game. the quality of the work is excellent as always. i have done all the service for my car here since 2012 More

