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Frank DiCostanzo
Frank DiCostanzo | Page 7
Service Manager
Colonial Volkswagen of Medford
340 Mystic Avenue
Medford, MA 02155
527 Reviews
527 Reviews
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527 Reviews of Frank DiCostanzo
July 18, 2025
They were great. they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful More
by linda.bellofatto26
Verified CustomerOther Employees Tagged: Frank DaSilva , Person who answers the phone
July 07, 2025
I've been a client of the service department at Colonial VW of Medford for 20 years. They cared for my 2002 Passat until I replaced it with a 2020 Tiguan. And I chose to buy a VW in 2020 because I wanted to VW of Medford for 20 years. They cared for my 2002 Passat until I replaced it with a 2020 Tiguan. And I chose to buy a VW in 2020 because I wanted to continue working with Colonial VW of Medford. I can't say anything about Frank, specifically, I don't think I've ever met him, but by and large the staff are competent, efficient, courteous and as far as I can tell honest. More
by CATHERINEMCKENNA
Other Employees Tagged: Worked with Rusty Hogan for years, also Tom who has now retired.
July 02, 2025
Excellent customer service. The only complaint I would make is the pricing of the tires that were replaced during my last servicing. Because of the high price I dont inten The only complaint I would make is the pricing of the tires that were replaced during my last servicing. Because of the high price I dont intend to return to Colonial VW in Medford, MA More
by RonThomann
Other Employees Tagged: Frank DaSilva
June 17, 2025
Frank is great with communicate and keep me up to date with the process. He provided all information need for me in order to solve my car issue. with the process. He provided all information need for me in order to solve my car issue. More
by Surat
Other Employees Tagged: Frank DaSilva
June 13, 2025
The team is professional honest and got the job done and now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford. now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford. More
by Margaret Cerulo
Other Employees Tagged: Frank DaSilva
June 12, 2025
Dan is fantastic! He was very responsive, kept me updated and secured me a ride back to the dealer ship. Great experience! He was very responsive, kept me updated and secured me a ride back to the dealer ship. Great experience! More
by kapc
Other Employees Tagged: Frank DaSilva , Dan in service. (Exceptional)
May 22, 2025
Went for oil change then my car indicated that oil was too high, can’t drive my car in a week day. Trying to call them but they nobody answers. too high, can’t drive my car in a week day. Trying to call them but they nobody answers. More
by MISHEL_SAENZ
Other Employees Tagged: Frank DaSilva
May 09, 2025
Fast. Efficient. Great communication. Wow! I will return to this service station again. I am so happy to have located this dealer. Efficient. Great communication. Wow! I will return to this service station again. I am so happy to have located this dealer. More
by joyce.latulippe
Other Employees Tagged: Frank DaSilva
April 26, 2025
They always ensure that you are aware of everything that is going on, what is needed, and why. It's good to know that when I need help with my vehicle that colonial of Medford got my back. is going on, what is needed, and why. It's good to know that when I need help with my vehicle that colonial of Medford got my back. More
by SHANITAM76
Other Employees Tagged: Frank DaSilva , Chris
April 12, 2025
Very efficient and easy to have service done here. .people are informative and knowledgeable -then uber service is also a plus. .people are informative and knowledgeable -then uber service is also a plus. More
by sharonwright1
Other Employees Tagged: Frank DaSilva
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