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Frank DiCostanzo

Overview Reviews (527) Inventory (231)

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Frank DiCostanzo

Frank DiCostanzo | Page 8

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7

527 Reviews

Overview Reviews (527) Inventory (231)

4.7

527 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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527 Reviews of Frank DiCostanzo

April 08, 2025

Dealership Rating

Employee Rating

Great customer experience, beautiful facility. Words seven eight none ten eleven twelve thirteen fourteen fifteen. Words seven eight none ten eleven twelve thirteen fourteen fifteen. More

by randy_palmer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DaSilva

Apr 08, 2025 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 01, 2025

Dealership Rating

Employee Rating

They are all great and seem very knowledgeable I’m so glad I did buisness with you all glad I did buisness with you all More

by lorac1123

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank DaSilva , Kasey Wilson

Apr 01, 2025 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

March 22, 2025

Dealership Rating

Employee Rating

They’re always transparent about what they are doing and what they see wrong with the car. Wouldn’t take my car to anyone else! what they see wrong with the car. Wouldn’t take my car to anyone else! More

by JOHNSON.USMC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DaSilva

Mar 25, 2025 -

Colonial Volkswagen of Medford responded

We are very happy to hear Frank and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 17, 2025

Dealership Rating

Employee Rating

The service process was efficient and the wait was as predicted. While prices are up, coordinating with mid week discounts helped a lot predicted. While prices are up, coordinating with mid week discounts helped a lot More

by dmlynchjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 18, 2025 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2025

Dealership Rating

Employee Rating

My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. They always take care of me and I can't see myself going anywhere else for service on my car. More

by SHANITAM76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Sanders, Frank DaSilva

Mar 16, 2025 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 11, 2025

Dealership Rating

Employee Rating

Staff ALWAYS helpful and provide excellent service. Been dealing with Colonial service for many years. Been dealing with Colonial service for many years. More

by marilynwalsh0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DaSilva

Mar 11, 2025 -

Colonial Volkswagen of Medford responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 09, 2025

Dealership Rating

Employee Rating

The team was great , the process was easy and the step by step information from the mechanic was state of the art. I want to bring all my cars there. Great job step information from the mechanic was state of the art. I want to bring all my cars there. Great job More

by throwthecuffs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DaSilva

Mar 10, 2025 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 26, 2025

Dealership Rating

Employee Rating

Professional, courteous, and efficient. I was very satisfied with the service I received. Would highly recommend I was very satisfied with the service I received. Would highly recommend More

by jjcavanaugh

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Warren, Daniel Goodman , Stephanie Trevisone

Feb 27, 2025 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 26, 2025

Dealership Rating

Employee Rating

Great service. Set expectations and finished everything on time. Comfortable waiting area while work is being done. Set expectations and finished everything on time. Comfortable waiting area while work is being done. More

by PEL.STOCKWELL

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DaSilva

Feb 26, 2025 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 20, 2025

Dealership Rating

Employee Rating

Very good 5 stars good for CSI scores no problems with service and dealership got me in quick service and dealership got me in quick More

by bconley518

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DaSilva

Feb 21, 2025 -

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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