Frank DiCostanzo
Frank DiCostanzo at Colonial Volkswagen of Medford

Frank DiCostanzo | Page 9

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
500 Reviews
4.7

500 Reviews

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500 Reviews of Frank DiCostanzo

October 18, 2024

Dealership Rating

Great customer service. Would purchase from Colonial again in the future. Much better than the last dealership I had to deal with More

by rtj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Deivid Mauricio, Paul Lazzaro

Oct 18, 2024

Colonial Volkswagen of Medford responded

Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 18, 2024

Dealership Rating
Employee Rating

Staff provided excellent service as always. Enjoyed my visit & appreciate the professionalism of the staff. Thanks -pn More

by REALBIGCAESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Oct 18, 2024

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 17, 2024

Dealership Rating
Employee Rating

Great service all around! !! Have been going there for years and my whole family has purchased Vokswagen’s from there More

by CMARSHACC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 12, 2024

Dealership Rating
Employee Rating

We purchased a new Tiguan that had an issue with the Car Net app. The fix was delayed not by the dealership but by Volkswagens support. A special thanks the Jason for spending the time with us and explai More

by notions
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Paul Lazzaro , Jason Giacoppo

Oct 12, 2024

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Jason, Paul and Frank were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2024

Dealership Rating
Employee Rating

The service there has be great to my liking. It easy for me to drop off with free drop-off to the T. More

by rove069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Oct 06, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 04, 2024

Dealership Rating
Employee Rating

The Medford VW Dealership was where my husband and I shopped for a car—that was our 2010 VW Golf, which was and still is a peach of a car and I am grateful that the same VW Dealership takes such good ca More

by JAMESMITCHELL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank and Dan

Oct 04, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 01, 2024

Dealership Rating
Employee Rating

They did a great job, communicated well, very straightforward. A great surprise car wash during service! More

by list.charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , chris

Oct 01, 2024

Colonial Volkswagen of Medford responded

We are pleased to have provided you with a positive experience. We sincerely value your business and look forward to your next visit, Charlotte. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 28, 2024

Dealership Rating
Employee Rating

They always care for you and ensure you know all your options. I always feel like I am with family when I am here. I am very thankful. More

by SHANITAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Sep 29, 2024

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford. We look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 24, 2024

Dealership Rating
Employee Rating

The staff was helpful. I received notification reminder which I appreciated and updates with process. More

by L.STACKHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Sep 26, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 19, 2024

Dealership Rating
Employee Rating

Always enjoy the staff and service. Have been going here for years and always great. More

by labedford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Sep 19, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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