Frank Fattoruso | Page 10

Staff courteous, professional, very friendly and easy to work with. Will definitely recommend this dealership. This was our first visit to Mohawk Honda. work with. Will definitely recommend this dealership. This was our first visit to Mohawk Honda. More

Report | Print

Was a great experience dealing with Camren. He kept us informed during every step of the process. Would not hesitate to recommend him to friends and family. Gabe set up and explained all the wo He kept us informed during every step of the process. Would not hesitate to recommend him to friends and family. Gabe set up and explained all the workings of the vehicle definitely a plus. More

Report | Print

Was a good experience Alex Hernandez is a great salesman he listened and worked with me to meet my needs he listened and worked with me to meet my needs More

Report | Print

Mohawk Honda is the friendliest and more honest place to purchase a vehicle. They don't try to nickel and dime you like most places. They are upfront and honest about your wants and needs. I highly recomme purchase a vehicle. They don't try to nickel and dime you like most places. They are upfront and honest about your wants and needs. I highly recommend if you are in the market for a Honda! More

Report | Print

The sales team at Mohawk Honda was incredibly welcoming, patient and helpful during our visit. They thoroughly explained lease and financing options and worked with us around our budget. We had a great expe patient and helpful during our visit. They thoroughly explained lease and financing options and worked with us around our budget. We had a great experience overall and would recommend Mohawk over other Honda dealers in the area. More

Report | Print

Sam helped make our second lease experience nearly stress free. The few times we had to wait for the next step in the process, he provided regular updates. free. The few times we had to wait for the next step in the process, he provided regular updates. More

Report | Print

Easiest transaction ever. Best staff, met every need. Will definitely be back for next car. Best staff, met every need. Will definitely be back for next car. More

Report | Print

I have only ever owned Nissans, and found myself unexpectedly in need of a new used car. Mohawk Honda had a Nissan Altima, so I made the trip to test drive it. I was immediately warmly greeted by t unexpectedly in need of a new used car. Mohawk Honda had a Nissan Altima, so I made the trip to test drive it. I was immediately warmly greeted by team members and made to feel welcome. A Sales Professional named Camren checked on me and was fun to chat with. A Manager, Jen DeCiero checked in with me to get an idea of what I was seeking. Jen had a relaxing demeanor and came across as a woman who knows her stuff. She brought me to Tyler Haraden, and I test drove the Nissan and another vehicle, at no time feeling rushed, hassled or pressured. While the vehicles I tried were ok, they just weren't 150% right to me. I always thought of Honda's as safe, reliable cars that held their value- I just had never owned one. I ended up test driving the 2023 Honda HRV Sport that I originally saw when I pulled into the dealership, and I loved it. Tyler was one of the best sales people I've dealt with. He was warm and engaging, knowledgeable and straight forward. He didn't do the back and forth bit with the business-finance managers; he asked me what would work and I was given a fair deal. Business Manager John Lucas listened to my offer and was reasonable. Everyone knew I was using my own credit union for financing, but I was not treated as any less important of a customer. Business Manager Frank Fattoruso was also reasonable and impressive with his knowledge and understanding of the final bill of sale and warranty options. I had a lot of questions as I had never owned a Honda, and he- along with everyone else- was more than patient with me. Brianna McKenna sat with me in my new HRV and reviewed all the technology, of which she is well versed and personable. The only reason why I did not give 5 stars is because the ad online and in-house stated that a 3-month trial of Sirius XM was part of the deal, but at time of delivery, I was informed that it wasn't an option on that particular model. I also noticed 3 small dents that I hadn't seen as it was getting dark each time I was able to get to the dealer. Upon informing Tyler, he quickly arranged for someone to drive to my home to pick it up, bring it to the dealership to fix, and then brought it back to me at home- at no charge. Mike Malone(?) in the Service Center was friendly and efficient. I should also mention that my close friend who has been my mechanic of over 20 years, stated that those in the business regard Mohawk Honda's mechanics and service center as one of the best there is. This was the biggest purchase I've ever made, and everyone at Mohawk Honda made me feel excited and appreciative about giving them my business. I plan to return when needed and also to spread the word on their wonderful customer service. The Thank You card was a nice, nostalgic touch that I personally appreciated. Thank you, everyone, for making this an enjoyable experience. More

Report | Print

Every person that helped me at Mohawk Honda was awesome! Especially Jake he made the process very easy and not stressful at all. Whenever I called him he answered or returned my call immediately! He was not Especially Jake he made the process very easy and not stressful at all. Whenever I called him he answered or returned my call immediately! He was not a pushy salesman and he got all of this done in a timely manner. I reached out to him Saturday morning and by Monday I was picking up my car! Definitely recommend MH and if you’re lucky enough you’ll run into Jake! 10/10 highly recommended! Thanks for everything!!! More

Report | Print

Chris was friendly, helpful, and knowledeable. A great experience again! Mohawk Honda has been a caring dealership, there for the customer. A great experience again! Mohawk Honda has been a caring dealership, there for the customer. More

Report | Print