Jennifer DeCiero

Jose, Gabe, Jenn, and Brian were all awesome and made leasing my second vehicle from Mohawk Honda a cake walk. Beyond helpful, friendly, and straight shooters. Would definitely recommend this dealership. leasing my second vehicle from Mohawk Honda a cake walk. Beyond helpful, friendly, and straight shooters. Would definitely recommend this dealership. More

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I have only ever owned Nissans, and found myself unexpectedly in need of a new used car. Mohawk Honda had a Nissan Altima, so I made the trip to test drive it. I was immediately warmly greeted by t unexpectedly in need of a new used car. Mohawk Honda had a Nissan Altima, so I made the trip to test drive it. I was immediately warmly greeted by team members and made to feel welcome. A Sales Professional named Camren checked on me and was fun to chat with. A Manager, Jen DeCiero checked in with me to get an idea of what I was seeking. Jen had a relaxing demeanor and came across as a woman who knows her stuff. She brought me to Tyler Haraden, and I test drove the Nissan and another vehicle, at no time feeling rushed, hassled or pressured. While the vehicles I tried were ok, they just weren't 150% right to me. I always thought of Honda's as safe, reliable cars that held their value- I just had never owned one. I ended up test driving the 2023 Honda HRV Sport that I originally saw when I pulled into the dealership, and I loved it. Tyler was one of the best sales people I've dealt with. He was warm and engaging, knowledgeable and straight forward. He didn't do the back and forth bit with the business-finance managers; he asked me what would work and I was given a fair deal. Business Manager John Lucas listened to my offer and was reasonable. Everyone knew I was using my own credit union for financing, but I was not treated as any less important of a customer. Business Manager Frank Fattoruso was also reasonable and impressive with his knowledge and understanding of the final bill of sale and warranty options. I had a lot of questions as I had never owned a Honda, and he- along with everyone else- was more than patient with me. Brianna McKenna sat with me in my new HRV and reviewed all the technology, of which she is well versed and personable. The only reason why I did not give 5 stars is because the ad online and in-house stated that a 3-month trial of Sirius XM was part of the deal, but at time of delivery, I was informed that it wasn't an option on that particular model. I also noticed 3 small dents that I hadn't seen as it was getting dark each time I was able to get to the dealer. Upon informing Tyler, he quickly arranged for someone to drive to my home to pick it up, bring it to the dealership to fix, and then brought it back to me at home- at no charge. Mike Malone(?) in the Service Center was friendly and efficient. I should also mention that my close friend who has been my mechanic of over 20 years, stated that those in the business regard Mohawk Honda's mechanics and service center as one of the best there is. This was the biggest purchase I've ever made, and everyone at Mohawk Honda made me feel excited and appreciative about giving them my business. I plan to return when needed and also to spread the word on their wonderful customer service. The Thank You card was a nice, nostalgic touch that I personally appreciated. Thank you, everyone, for making this an enjoyable experience. More

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Just purchased our 4th vehicle from Mohawk Honda and every deal has been great! They provide excellent customer service! They are trustworthy and honest. The staff respects your time and helps you in an every deal has been great! They provide excellent customer service! They are trustworthy and honest. The staff respects your time and helps you in any way they can. I highly recommend this dealer. More

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Highly reccomended. Very accomodating and professional. They shopped around and were able to beat our credit unions low intrest rate, and have excellent exteded warrenty Very accomodating and professional. They shopped around and were able to beat our credit unions low intrest rate, and have excellent exteded warrenty program. Playroom for little kids, and they have cookies! Who doesnt like cookies?! More

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very good hassel free transaction, quick this is a 10th car I am buying from Mohawk Honda, never had any problems not only with the car , bbut also with sales p hassel free transaction, quick this is a 10th car I am buying from Mohawk Honda, never had any problems not only with the car , bbut also with sales people More

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Mohawk Honda, Glenville Courteous phone message to make me aware of available stock, without bothersome repeated calls. Efficient service. Thorough, patient explanations of Courteous phone message to make me aware of available stock, without bothersome repeated calls. Efficient service. Thorough, patient explanations of new systems and paper work. No high pressure sale. Fair Pricing. Follow-up support. More

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Quick, easy and fair! After looking for a couple of weeks for a used Honda Pilot , I found the perfect vehicle here at Mohawk Honda! Brian Mckenna, my salesman, was so eas After looking for a couple of weeks for a used Honda Pilot , I found the perfect vehicle here at Mohawk Honda! Brian Mckenna, my salesman, was so easy and fair in dealing with the purchase of this vehicle. The entire process was quick and smooth. A great touch was when Brianna took me to the vehicle to explain how to use all of the components and electronics and even offered to set everything up if I needed. More

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Very friendly & caring. I felt part of the family. Great dea I had Nicole Oeser as my salesperson. She was sweet, caring & fun. She knew her cars & treated you with respect. Everyone at Mohawk Honda were super f I had Nicole Oeser as my salesperson. She was sweet, caring & fun. She knew her cars & treated you with respect. Everyone at Mohawk Honda were super friendly & helpful. They gave me more than I expected on my trade, saved at least $1,000. Great selection of cars to choose from. Before you buy a Honda, stop first at Mohawk. You’ll be glad you did. I also want to thank Jake Doyle, Kaitlin Gattuso & Jen for all of your help and patience. More

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Purchase of new car Just bought a new car and didn’t have to jump through any hoops. Everything was ready when they said it would be. This is my fourth Honda purchased fr Just bought a new car and didn’t have to jump through any hoops. Everything was ready when they said it would be. This is my fourth Honda purchased from Mohawk. More

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Friendly experience If there were more stars I would give them. Totally different experience. I traded in my old car for a certified used one, the manager picked it up fo If there were more stars I would give them. Totally different experience. I traded in my old car for a certified used one, the manager picked it up for me, and the customer service here is really friendly and you definitely be satisfied with your new car. The environment is like your house that you can take rest, get a coffee/cappuccino/tea and feel at home, hence family operated. If by chance you visit the site, talk to Pete, so friendly, so polite, so honest ... I'm so happy that I met such a great guy and more happy that I had this opportunity to get my car from Mohawk. Also, you definitely get contact with Joe, so descent and helpful, he can get you approved. Definitely I recommend this facility to anyone who is looking to lease/buy/trade in new/used vehicles. More

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