Frank Gargano | Page 3
Certified Service Manager
Executive Jeep
900 Universal Dr N
North Haven, CT 06473
Dealership Experience
23 yrs, 8 mos
66 Reviews
Write a Review66 Reviews of Frank Gargano
August 06, 2024
Predatory pricing, charged for 5 hours of work when repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally is repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally issue I was having with my car and brought in to get resolved. Towed it back to the service center, and they tried to charge me over $300 to run 2 hour diagnostic, when the first diagnostic that was ran, it was confirmed that replacing my ac compressor would resolve the issue of my car dying and my positive fuse terminal burning. I asked specifically to clarify if that issue was electrical and I was told no. They Refuse to take responsibility for wrong diagnostic. More
July 31, 2024
Please have more qualified people on Saturday for the difficult jobs. My issue was a locked up wheel lock was not coming off. Had to drop it off on the next business day and got it back at day’s end. difficult jobs. My issue was a locked up wheel lock was not coming off. Had to drop it off on the next business day and got it back at day’s end. More
Other Employees Tagged: Alberto Bonet
July 01, 2024
Excellent service, expert technician ! ! Detailed explanation of work and wonderful report showing all aspects of the vehicle and its wear/issues to watch for future repairs ! Detailed explanation of work and wonderful report showing all aspects of the vehicle and its wear/issues to watch for future repairs More
Other Employees Tagged: Jason Meyer, Alberto Bonet , Gary Grote, Tyler J. Leopizzo
June 14, 2024
Customer service is very good, mechanical issues are explained and details of work to be done and the cost is provided. explained and details of work to be done and the cost is provided. More
Other Employees Tagged: Jason Meyer, Alberto Bonet , Tyler J. Leopizzo
June 05, 2024
Awesome experience as usual. Clean neat and professional No pushy service people and loved the video at the end , Clean neat and professional No pushy service people and loved the video at the end , More
Other Employees Tagged: Jason Meyer, Alberto Bonet , Gary Grote, Tyler J. Leopizzo
February 13, 2024
Started out rocky, but finished strong. Salespeople were a little slow in reacting to some requests I had made about prepping the vehicle, but all was made well by Kevin Reyes and group. Salespeople were a little slow in reacting to some requests I had made about prepping the vehicle, but all was made well by Kevin Reyes and group. More
Other Employees Tagged: Frank Gargano
December 29, 2023
The service department has always been very informative, professional and timely. Call you and let you know if you have problems very professional. professional and timely. Call you and let you know if you have problems very professional. More
Other Employees Tagged: Nicole Stevens

