Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 10

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

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190 Reviews of Frank Guerra

September 29, 2020

Dealership Rating
Employee Rating

From the time I pulled in the garage to the time I left excellent customer service was delivered to me. Frank looked after all my needs and the technicians there gave me great recommendations for future vi More

by jbolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2020

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 17, 2020

Dealership Rating
Employee Rating

They were great at handling my car. The service department was excellent. They did my oil change so fast. The car was cleaner then when I brought it in. More

by r6kwas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate your business and feedback. We are glad everything went as well as expected while you were here. We try to ensure to give your vehicle a vacuum and quick clean up to ensure it continues to look good for you. Thank you once again! Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 29, 2020

Dealership Rating
Employee Rating

Thankyou to everyone at Darcy Hyundai in Joliet. I got a great deal and great service. They were so friendly and helpful to me. Thankyou More

by Kathleenmcneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Budzinski, Leroy Parks, Jayson Mirabella , Mike Campobasso, Francisco Medina

Sep 03, 2020

D'Arcy Hyundai responded

Thank you so much for taking the time to rate us 5-Stars! We truly appreciate you doing so. If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 24, 2020

Dealership Rating
Employee Rating

The staff was fantastic and knowledgeable. The service was great and right on time. I would definitely highly recommend D'Arcy Hyundai to anyone looking for a new car. More

by djmarshall72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate your business and feedback. We are glad everything went as well as expected while you were here with Frank Guerra. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 22, 2020

Dealership Rating
Employee Rating

So pleased with the job they did. Took care of all our issues. Also glad to have the Lyft driver to get us home and pick us up to get our car. They needed it overnight. More

by Car Works
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

D'Arcy Hyundai responded

Thank you so much for your feedback. We truly appreciate you allowing us the opportunity to work with you and your vehicle needs. We are glad you enjoyed your service visit. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 21, 2020

Dealership Rating
Employee Rating

Great service from start to finish. Looked at rear hatch per request along with the scheduled oil change. Got a few car wash with the service call. More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

D'Arcy Hyundai responded

Thank you so much for your feedback. We truly appreciate you allowing us the opportunity to work with you and your vehicle needs. We are glad you enjoyed your service visit and lounging area. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 09, 2020

Dealership Rating
Employee Rating

D'ARCY HYUNDAI Frank was very knowledgeable, and helpful, with our service needs. Work was completed in a timely manner, at a reasonable price.We will return to this More

by FIBLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2020

Dealership Rating
Employee Rating

Professional and prompt service by all! Frank and John always keep everyone up to date on what needs to be done and they keep the costs reasonable. More

by jbolin
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, Jayson Mirabella

August 01, 2020

Dealership Rating
Employee Rating

Pandemic or No Pandemic My Experience at D'Arcy Hyundai has been Excellent! Friendly & Professional Staff & the job us done in a timely & fair priced manner. More

by Victor Velarde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2020

D'Arcy Hyundai responded

Congratulations on your new vehicle! We are happy you we were able to assist you in helping you find a vehicle you really would like to own. It was a pleasure to have assisted you. Thank you so much for taking the time to share your D'Arcy Difference with our online community. If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 28, 2020

Dealership Rating
Employee Rating

Hi im john Matt was awesome very thoughtful and helpful every one was top quality too work with im vey happy with my kona.thank you More

by bluejay1one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Campobasso, Francisco Medina, Matthew Sonneman

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