Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 11

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
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rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

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190 Reviews of Frank Guerra

July 22, 2020

Dealership Rating
Employee Rating

Excellent Service The service department did a great job keeping me informed and helped me as much as they could. They were friendly and helpful, as always! More

by aruettiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 09, 2020

Dealership Rating
Employee Rating

Oil change and service I never have a negative experience with this service center. I trust their judgement and recommendations every time. I always feel valued and that More

by mybluerose1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

D'Arcy Hyundai responded

Thank you so much for your feedback. We truly appreciate you allowing us the opportunity to work with you and your vehicle needs. We are glad you enjoyed your service visit and lounging area. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

July 03, 2020

Dealership Rating
Employee Rating

Overall I had just a terrific experience at D’Arcy Hyundai. From the beginning all the way through the end of the sale everyone was just very helpful and friendly. I would recommend to anyone More

by edgytim
Recommend Dealer
Yes

Other Employees Tagged: Leroy Parks , Mike Campobasso, Zach Segreti

June 26, 2020

Dealership Rating
Employee Rating

All of the mechanics tried very hard to fix my car in a timely manner. They were also very polite and accommodating. It however seems that you never have enough vehicles or one big enough that I don’t hit More

by jlc267
Recommend Dealer
Yes

June 09, 2020

Dealership Rating
Employee Rating

You have 5 star service but 1 star when trying to bring my car in for service. I dont feel I should have to make an appt for just an oil change, so I use a competitor. I would rather bring it to you, but d More

by sezyou
Recommend Dealer
Yes

May 30, 2020

Dealership Rating
Employee Rating

Everyone is friendly and respectful This dealership goes out of its way to treat you like family. No pressure in sales or service. Everything is explained in a manner that doesn't "scar More

by khegeduis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella

May 17, 2020

Dealership Rating
Employee Rating

My Son and I could not have had the Best two working on a deal for me, Scott and Matt . Matt was so tentative to all I wanted in a car and Scott did a great job on finance. See you for my oil changes 😌 More

by simione64
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Scott Fitzgibbon, Francisco Medina, Matthew Sonneman

May 22, 2020

D'Arcy Hyundai responded

Thank you for using our Service Department as well as our Sales department. We truly appreciate your business and are glad that everything went as well as expected while you were here and that we were able to get you a great deal and financing. Congratulations on your new vehicle! Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

May 14, 2020

Dealership Rating
Employee Rating

Great customer service!! Great team . Great work Great prices Great coffee Just need to work on ca More

by V
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, Jayson Mirabella

May 14, 2020

Dealership Rating
Employee Rating

Brought in our vehicle for service on the stabilizer from a previous diagnosis, turns out it was the tie rod. Frank matched the price. D More

by jdjpicha
Recommend Dealer
Yes
May 14, 2020

D'Arcy Hyundai responded

Thank you so much for using our service department. We appreciate your business and are glad that everything went as well as expected while you were here working with Frank. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

May 08, 2020

Dealership Rating
Employee Rating

We have been with D'Arcy since 2006 and 7 new Santa Fe Vehicles. The service has always been excellent as well as the personnel both in sales and service More

by softop41
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba, Leroy Parks, John Wagner, John Mesich, Jayson Mirabella , Mike Campobasso, Francisco Medina

May 11, 2020

D'Arcy Hyundai responded

Thank you so much for your loyalty, business and feedback. We truly appreciate you doing business with us and allowing us the pleasure to continue to serve you and have you as part of our D'Arcy Family. Congratulations and Thank you! Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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