Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 12

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

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190 Reviews of Frank Guerra

April 27, 2020

Dealership Rating
Employee Rating

My lease on my Hyundai was expiring. Mike was very helpful to me while I made the decision to replace it, even with social distancing in place. More

by joanj600
Recommend Dealer
Yes

Other Employees Tagged: Mike Budzinski, Maggie Sillar , Mike Campobasso, Zach Segreti

Apr 30, 2020

D'Arcy Hyundai responded

Congratulations on your new vehicle! We appreciate you being a returning customer, we are glad you continue to be a part of our family. We do our part to ensure you as well as our employees stay as safe as possible. Thank you for allowing us the pleasure of working with you and earning your business. If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 21, 2020

Dealership Rating
Employee Rating

Air bag light on,they had to order a part,they have an excellent facility and employees at that dealership it’s always the same great care More

by bugsyrtm
Recommend Dealer
Yes
Apr 22, 2020

D'Arcy Hyundai responded

Thank you so much for using our service department. We are glad everything went as well as expected while you were here and we were able to get you vehicle back in good shape. If there is anything more that we can do, please do not hesitate to let us know. Thank you for your business. Isa Romero-Public Relations Managers D'Arcy Hyundai (815)725-5200

April 08, 2020

Dealership Rating
Employee Rating

Always do a good job They did a good job finding issues and taking care of them. I do think the prices are a little high on general maintenance. Batteries for example. More

by rkeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner

Apr 08, 2020

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We appreciate you doing business with us and allowing us the pleasure of working with you. Thank you once again. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 05, 2020

Dealership Rating
Employee Rating

Amazing and Kind people. All of them.Can they open one Amazing and Kind people. All of them. Can they open one up in Huntley. It was worth the trip. Thank you love my car. The Stockwell family. . More

by PATTISTOCKWELL
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, Mike Budzinski, Jayson Mirabella, Jorge Marroquin, Joe Blumhardt , Mike Campobasso, John Flynn, Zach Segreti, Lesly Sigala

Apr 06, 2020

D'Arcy Hyundai responded

Congratulations on your new vehicle! We are glad everything went as well as expected. If you should have any questions or may need anything, please do not hesitate to let us know. We appreciate your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

April 02, 2020

Dealership Rating
Employee Rating

Great service I had my oil changed & everyone was so pleasant. I needed a new cabin filter & my tires rotated. The nice gentleman that took care of me helped me f More

by Ogle4k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2020

D'Arcy Hyundai responded

Thank you so much for allowing us the pleasure of working with you and servicing your vehicle during these times. If there is anything more that we can do for you; please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725.5200

March 31, 2020

Dealership Rating
Employee Rating

Great Service The team in the Service Department are fantastic. From the minute you drive your car in, until the repairs are complete, these folks treat you so well More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2020

D'Arcy Hyundai responded

We appreciate your time and business. Thank you for using our service department and allowing us to service your vehicle. If there is anything more that we can do for you, please let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

March 27, 2020

Dealership Rating

I bought my car and my daughter bought her car here too ! Love this dealership ,knowledgeable, professional, all around great group of employees.... I get all my oil changes here ( using the coupons and app f More

by cooper2805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2020

D'Arcy Hyundai responded

Thank you for your feedback; we appreciate you using our service department. We do our very best to ensure you are taken care of as soon as possibly. Your vehicle needs are always important to us and we want to make sure that your vehicle is good to go the right way. We apologize for the delay if any. Thank you once again.

March 17, 2020

Dealership Rating
Employee Rating

Excellent service. Finished when promised and everyone in Service and Sales were extremely friendly. Met friends at the dealership that were test driving a new Sonata. Bought the car because of great staff. More

by ken840
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba

Mar 19, 2020

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy story. We appreciate your feedback and your business. We are glad you were able to experience the D'Arcy Difference and so were your friends. We are glad everything went as well as expected and that both Sales and Service were able to assist you in a good timely matter. Congratulations on your new vehicle! Isa Romero-Public Relations Manager D'Arcy Hyundai (815)409-4905

March 06, 2020

Dealership Rating
Employee Rating

Quick and well done. I always bring my Hyundai in to D'Arcy for an oil change and any other service needed. I have a sense of confidence that the men at the service count More

by MOPSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesich

Mar 09, 2020

D'Arcy Hyundai responded

Thank you so much for using our Service department. We appreciate your feedback and your business. We will always do our best to do right by you as your vehicle will always be treated like one of our own. Thank you so much! Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 25, 2020

Dealership Rating
Employee Rating

Noel in Sales, Frank in Service, Fransisco in Financing, Mike in Management, and everyone at D'arcy are GREAT! This is the 3rd Hyundai I have purchased there. As long as Hyundai keeps making a great vehicl More

by SUSANMOORE0220
Recommend Dealer
Yes

Other Employees Tagged: Mike Campobasso, Francisco Medina, Noel Medina

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