Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 18

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

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190 Reviews of Frank Guerra

May 09, 2019

Dealership Rating

Stress Free!!! Darcy Hyundai has always made me feel welcome and like it is a privilege to have my business... which is more than I can say about a lot of companies More

by VIVCRAWFORD58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2019

D'Arcy Hyundai responded

Thank you so much for allowing us the pleasure of working with you and earning your business. We are glad everything went as well as expected if not better than expected while you were here servicing your vehicle. Your business is a privilege to have and we are thankful to you for it. If you should need anything else, please do not hesitate to let us know. D'Arcy Hyundai

December 27, 2018

Dealership Rating
Employee Rating

If I could rate this dealership it would be a 10!!!!! This is my 3rd car from Darcy Hyundai From the salesmen to the service managers,technicians and cashiers they are all excellent I have been doing More

by Memyselfandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leroy Parks, John Wagner, Jayson Mirabella , Mike Campobasso, Francisco Medina, Zach Segreti

Jan 02, 2019

D'Arcy Hyundai responded

Congratulations on your third Hyundai and thank you so much for your loyalty! We can't thank you enough for allowing us to earn your business. We are happy you continue to experience the D'Arcy Difference. Thank you for being part of our D'Arcy Family. If you may need anything more, please let us know. We'd be more than happy to assist you. D'Arcy Hyundai

November 22, 2018

Dealership Rating
Employee Rating

Awesome D'Arcy's ALWAYS been attentive, knowledgeable, trusting, extremely helpful, nice and accommodating. You have the same person or persons with you thro More

by Best grandma @55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leroy Parks, John Wagner, John Mesich, Jayson Mirabella, ISA Romero , Guy Campobasso, Mike Campobasso, John Flynn, Zach Segreti, Know by face

Dec 17, 2018

D'Arcy Hyundai responded

Thank you so much for your kind words and for taking the time to share your D'Arcy Experience with our online community. Your feedback is important to them as well as us. We appreciate you allowing us the pleasure of working with you and earning your business. We are glad you know and experience the D'Arcy Difference always! If you shall need anything, please do not hesitate to let us know. D'Arcy Hyundai

October 04, 2018

Dealership Rating
Employee Rating

Great people to work with Working with D’Arcy Motors is an experience second to none! They know their products and their service is the BEST in the nation. My family and I ha More

by Sarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leroy Parks, John Wagner, John Mesich, Jayson Mirabella , Guy Campobasso, Francisco Medina, Danielle Wilk, Everyone at D’Arcy is friendly and helpful without being pushy

Oct 06, 2018

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience with our online community. We can't thank you enough for allowing us the pleasure of working with you and earning your business. Please let us know if there is anything more that we can do for you now or later in the future. Congratulations on your new vehicle. Isa Romero-Public Relation Manager D'Arcy Hyundai (815)725-5200

September 20, 2018

Dealership Rating
Employee Rating

The BEST dealership around Darcy We bought our last car there and had to go back again because the deals are the BEST but the service is even better. A company that has this great of More

by VicEd1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, John Wagner , Mike Campobasso, John Flynn

Sep 22, 2018

D'Arcy Hyundai responded

Thank you so much for allowing us the privilege of earning your business again. We can't thank you enough for taking the time to share your D'Arcy Hyundai experience with our online community. Your feedback is important to us and so are your vehicle needs. Congratulations on your new vehicle and if you need anything, please do not hesitate to let us know. Isa Romero-Public Relation Manager D'Arcy Hyundai (815)725-5200

July 31, 2018

Dealership Rating
Employee Rating

A definate pleasure. This is my 3rd purchase with this location. Each and everyone that I have every dealt with has been more than kind and a pleasure to deal with. I was More

by phoebe18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, Mike Budzinski, John Wagner, John Mesich, Jayson Mirabella , Guy Campobasso, Bill Paetzold, Zach Segreti

Sep 14, 2018

D'Arcy Hyundai responded

Thank you so much for allowing us the pleasure of working with you and allowing us the privilege of earning your business time and time again. You're part of our family and we are always more than happy to help you with anything you may need. Thank you for trusting us in helping you find the right vehicle and for trusting us in servicing your vehicle. Congratulations on new vehicle. Isa Romero-Public Relation Manager D'Arcy Hyundai (815)725-5200

June 15, 2018

Dealership Rating
Employee Rating

My experiance ? It went as smooth as silk ! Your service to my wife and I was as good as it gets. I have been to other dealerships and their service has not been as good yours is... I won't go a More

by montanamike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba, Leroy Parks , Francisco Medina, Zach Segreti

Jun 16, 2018

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Difference with our online community. We can't thank you enough for your business. We are glad that you not only know but can also feel you are not just another customer to us. You're part of our D'Arcy Hyundai family and as such as we will always treat you. Congratulations on your new vehicle and thank you for allowing us the opportunity to have earned your business. Please do not hesitate to let us know if you may need anything else whether it'd be for sales or service. D'Arcy Hyundai

June 11, 2018

Dealership Rating
Employee Rating

Everything was pretty smooth.. Thank you for all of the help...We weren't planning on doing it it was just a split decision .. Everything is great with the new car- Thanks ! More

by Realperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, John Mesich , Guy Campobasso

Jun 11, 2018

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of working with you. We are glad that everything went as well as expected while you were here. Here at D'Arcy Hyundai we do our very best to ensure we understand your vehicle needs to be able to best assist you. Thank you for sharing your D'Arcy Hyundai experience and Congratulations on your New vehicle! D'Arcy Hyundai

May 30, 2018

Dealership Rating
Employee Rating

Great Experience The whole purchasing experience was great. The informative sales staff were personable and answered any and all of our questions about the Santa Fe we More

by Shep & Millie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delilah Armenta, John Flynn, Zach Segreti

May 30, 2018

D'Arcy Hyundai responded

Congratulations on your New Santa Fe. Thank you for taking the time to stop into our dealership and allowing us the pleasure of working with you and earning your business. We are glad our entire staff was able to work with you every step of the way to ensure you receive a great price but most importantly to help you find a vehicle you really would love to own. Thank you for sharing your D'Arcy Difference with our online community. You are part of our D'Arcy Hyundai family now so please do not hesitate to let us know if you may need anything whether it'd be for sales or service. Thank you. D'Arcy Hyundai

May 30, 2018

Dealership Rating
Employee Rating

Great dealer with great people and service! Everyone I worked with gave me great service. The process was fast and they were able to deliver everything I had asked for. I didn't feel pressured i More

by aruettiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, Mike Budzinski , Guy Campobasso, Mike Campobasso, Zach Segreti

May 30, 2018

D'Arcy Hyundai responded

Congratulations on your CPO Vehicle! Thank you for taking the time to share your D'Arcy Hyundai experience and for allowing us the opportunity of working with you and earning your business. Here at D'Arcy Hyundai we try to ensure we understand exactly what it is that you are looking for to help you find the vehicle that best matches your vehicle needs. We work with you, at your pace as we understanding buying a vehicle is a big decision. We are happy you are happy. Thank you again! D'Arcy Hyundai

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