Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 4

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

Write a Review

190 Reviews of Frank Guerra

August 20, 2022

Dealership Rating
Employee Rating

Extremely nice customer service rep’s . They kept me updated on my vehicle’s progress. More

by matrisciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante

Report | Print
Aug 30, 2022

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 14, 2022

Dealership Rating
Employee Rating

On time, courteous staff, explained work to be done. Good coffee and car wash after service. More

by Skipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesich

Report | Print
Aug 15, 2022

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of serving you. If there is anything that we can do for you now or later, please let us know. We appreciate your feedback and business. Isa Romero - Public Relation Manager D'Arcy Hyundai (815)725-5200

July 28, 2022

Dealership Rating
Employee Rating

As always very great service and courteous employees in the service department.Even get texts asking if I need anything while I wait. More

by dafosterhof
Recommend Dealer
Yes
Report | Print
Jul 28, 2022

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 14, 2022

Dealership Rating
Employee Rating

Thank you for your service, The Lord Jesus Christ is coming back soon, be ready!!!! More

by t.duma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Campobasso

Report | Print
Jul 28, 2022

D'Arcy Hyundai responded

Thank you so much for taking the time to rate us 5-Stars. We truly appreciate you and your business and rating. Amen. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 07, 2022

Dealership Rating
Employee Rating

I am Satisfied with car care. Very professional staff. Service completed in a timely manner. More

by Ardis.Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 28, 2022

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 01, 2022

Dealership Rating
Employee Rating

i am very pleased with the service at your dealership. the technicians are very helpful. the office staff is friendly and pleasant. Thank you for keeping my car serviced all these years. More

by roberta.gross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Dickster, John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante, Mike Campobasso, Francisco Medina

Report | Print
Jul 28, 2022

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 08, 2022

Dealership Rating
Employee Rating

Vehicle in for oil change and 20k mile check up. Great service department and staff, work was done timely and correctly! More

by BILLK2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich, Dominick Skirp

Report | Print
Jun 16, 2022

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 28, 2022

Dealership Rating
Employee Rating

I really like coming to this dealership for my service appointments. They make it super easy to drop off and have a great waiting area. Plus everyone there is really nice. Frank was great! More

by Alana R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 01, 2022

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 21, 2022

Dealership Rating
Employee Rating

Great customer service and good work on cars and the place was nice and clean and stocked with water and other beverages. More

by jj-dub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante

Report | Print
May 23, 2022

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 02, 2022

Dealership Rating
Employee Rating

Staff are very patient with my questions and always consistent with timely follow through with appointments. More

by Library2019!
Customer Service
Friendliness
Recommend Dealer
Yes
Report | Print
May 04, 2022

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

1
...
3
4
5
...
19

Dealership Inventory (397 Vehicles)

used 2025 Hyundai Tucson car, priced at $30,000
2025 Hyundai Tucson
used
Ecotronic Gray exterior
Unknown
All-wheel Drive
$30,000
View Details
new 2026 Hyundai Tucson car, priced at $33,405
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
All-wheel Drive
$33,405
View Details
used 2023 Hyundai IONIQ 5 car, priced at $25,500
2023 Hyundai IONIQ 5
used
Abyss Black exterior
Automatic
All-wheel Drive
$25,500
View Details
used 2018 Chrysler Pacifica car, priced at $15,900
2018 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$15,900
View Details
new 2026 Hyundai Elantra car, priced at $24,331
2026 Hyundai Elantra
new
Abyss Black exterior
Automatic
Front-wheel Drive
$24,331
View Details
new 2026 Hyundai SANTA CRUZ car, priced at $35,630
2026 Hyundai SANTA CRUZ
new
Atlas White exterior
Automatic
All-wheel Drive
$35,630
View Details
View All Inventory