Frank Kern
Frank Kern at Scranton GMC of Vernon

Frank Kern

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.7
213 Reviews

Industry Experience

13 yrs, 9 mos

4.7

213 Reviews

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213 Reviews of Frank Kern

May 27, 2025

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Everyone at the dealership was a class act. I will definitely be coming back in the future for service. More

by RYAN SULVESTER
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Recommend Dealer
Yes

Other Employees Tagged: Brenden Fay, James Krauss

May 14, 2025

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The entire team is always so friendly and focused on making my service visit a pleasant experience. More

by toddmeriwether
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Recommend Dealer
Yes

May 10, 2025

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Staff were very competent and quickly resolved my service issue. Friendly too. I was thoroughly satisfied. A good experience. More

by Peter DeMallie
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Recommend Dealer
Yes

May 09, 2025

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Overall everyone was very courteous. And helpful. I have bought previous vehicles with the dealership. More

by lsmaselek
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Recommend Dealer
Yes

Other Employees Tagged: Kayla

April 24, 2025

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Frank communicated clearly. I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly was More

by krboushee
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Recommend Dealer
Yes

April 22, 2025

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I was extremely pleased with the service that was provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years More

by Priscilla Brown
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Recommend Dealer
Yes

April 14, 2025

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Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any q More

by npetersen
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Recommend Dealer
Yes

Other Employees Tagged: Brenden Fay

March 28, 2025

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They did a great job. Made sure I understood what was being done. Thank you More

by jrr6627
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

March 24, 2025

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Customer service was exceptional. Frank Kern was very thorough and friendly. Thank you for your help. More

by tsquaredave
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Recommend Dealer
Yes

March 22, 2025

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Parts for repair were on backorder and Frank kept on top of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! More

by ramiro
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Recommend Dealer
Yes
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