Frank Kern
Frank Kern at Scranton GMC of Vernon

Frank Kern | Page 4

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.7
263 Reviews

Industry Experience

14 yrs, 8 mos

4.7

263 Reviews

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263 Reviews of Frank Kern

October 10, 2025

Dealership Rating
Employee Rating

Ther Service was so so soo great I can't belive how fast it was More

by ajbang10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, James Krauss , Billy Delgado

September 29, 2025

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Frank Kern and his service were they're usual superb performers. I really appreciated Jim driving me home so that my wife did not have to make the trip. More

by jeff.jerbert
Recommend Dealer
Yes

Other Employees Tagged: James Krauss

September 27, 2025

Dealership Rating
Employee Rating

Did you forget to call me back with a quote on that "customer refused service" item yesterday? I really was told my vehicle would be fine until my next scheduled oil change to perform that recommended More

by VALACCT
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Brenden Fay

September 27, 2025

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Customer service was wonderful and everything was explained to me, and I like the reception as well. More

by owusu779@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

September 23, 2025

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Very competent staff. Answered all of my questions. Gave me guidance and information about scheduling future service appointments. More

by richarddonofrio
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon

September 22, 2025

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Great service. . courtesy is super. Will recommend to anyone without hesitation . On time is great More

by goodboydal
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Recommend Dealer
Yes

September 19, 2025

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Scranton has amazing customer service! From sales to service Scranton has your back no matter what. More

by worldresidual
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Recommend Dealer
Yes

September 07, 2025

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Frank was great; went above & beyond with some GM research re: gas mileage. Service was good. We have been clients since the 1980’s - that says it all! More

by STIMSONJAN
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Recommend Dealer
Yes

September 06, 2025

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Frank was great. Very responsive. Unfortunately we had to bring the car back twice as the team was unable to fix the issue. We are on the third try now and finger More

by ezerins
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Recommend Dealer
Yes

September 03, 2025

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Very wonderful service and experience. Thank you for your care. Very comfortable space to wait ! More

by HAMILTONSANDY1645
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Billy Delgado

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