Frank Lara
Frank Lara at Five Star Subaru of Grapevine
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Frank Lara | Page 2

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
21 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

21 Reviews

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21 Reviews of Frank Lara

June 22, 2023

Dealership Rating
Employee Rating

They honestly have the best service from everyone ! The first time I purchased a vehicle went so so but the second time it went very well. More

by micaela
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Darrell Cooper

Jun 23, 2023

Five Star Subaru of Grapevine responded

Hello Micaela, We appreciate your return to Five Star Subaru. Don't hesitate to call on us at 817-438-1700 when you need our vehicle advice. We want to assure you of complete satisfaction. Sincerely, Doug Laymon, Sales Manager

June 07, 2023

Dealership Rating
Employee Rating

Very good experience with both the salesman and the business rep. Very laid back and no "used car salesman" tactics or pressure. More

by fdahman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Jun 08, 2023

Five Star Subaru of Grapevine responded

Congratulations, fdahman, on your purchase at Five Star Subaru. We truly appreciate your recommendation. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 817-438-1700. We're here to help. Thank you for your business and review, Doug Laymon, Sales Manager

May 05, 2023

Dealership Rating
Employee Rating

Staff was very respectful, knowledgeable and helpful. Both Frank and Kenny did great job listening and providing anticipatory service. Definitely will recommend to friend and colleagues. More

by oezok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

May 05, 2023

Five Star Subaru of Grapevine responded

Congratulations, oezok, on owning an awesome car from Five Star Subaru. Frank, Kenny, and I want to hear from you at 817-438-1700 with technical or care questions. Thank you for shopping with us and for your recommendation. Sincerely, Doug Laymon, Sales Manager

October 03, 2022

Dealership Rating
Employee Rating

Frank was one of the best salesmen I've ever worked with when purchasing a vehicle. He was informative, patient, and allowed me to take the time I needed to test drive multiple models and trims before decid More

by laurabethsullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

Oct 04, 2022

Five Star Subaru of Grapevine responded

Congratulations, laurabethsullivan, on your purchase with Frank! We are excited to help you enjoy your vehicle. Stop by Five Star Subaru or give us a call at 817-438-1700 any time you can use our advice. Customer service continues long after the sale. Thank you for your endorsement and business, Doug Laymon, Sales Manager

June 23, 2022

Dealership Rating
Employee Rating

Very friendly and informative. We were kept updated on the progress of our car and it was delivered on time. More

by tbeardsley0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Jun 24, 2022

Five Star Subaru of Grapevine responded

Congrats on your new car, tbeardsley0! Customer communication continues. Please stop by Five Star Subaru or call us any time at 817-438-1700 when you have questions. We want to help you fully enjoy your Subaru. Thank you, Doug Laymon, Sales Manager

April 26, 2022

Dealership Rating
Employee Rating

Frank was wonderful to work while purchasing a used Cross Trek. The market being so limited, he was still able to find the perfect car for us. Efficient, kind and extremely informed made the process easy More

by rayelainehenley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Five Star Subaru of Grapevine responded

Congratulations rayelainehenley on the purchase of your preowned Crosstrek. Frank and I continue to be available for your questions at 817-438-1700. We want to make owning your Subaru enjoyable. Thank you, Doug Laymon, Sales Manager

March 11, 2022

Dealership Rating
Employee Rating

Frank made the entire experience so easy! At a time when cars are in high demand, the customer service remains extremely important at Five Star Subaru!! Very impressed! More

by MELANIE.CARLSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lombardo

Mar 11, 2022

Five Star Subaru of Grapevine responded

Hello MELANIE.CARLSEN, Expect nothing less than an excellent customer experience at Five Star Subaru. Frank and I want to help you fully enjoy your Subaru, so please stay in touch at 817-438-1700. We are here for you! Thank you, Doug Laymon, Sales Manager

February 04, 2022

Dealership Rating
Employee Rating

I had a great recent experience purchasing a new car at this dealership! All the staff who I worked with to do so were very kind and helpful and worked through all my concerns and questions throughout the More

by fzubair72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Brandon Fraikes

Feb 05, 2022

Five Star Subaru of Grapevine responded

Hello fzubair72, The goal at Five Star Subaru is to provide our shoppers with all the information they need to choose the right vehicle for their lifestyle. Thank you for taking the time to share your experience. Our staff continues to be available for your inquiries at 817-438-1700. Let us know when you need a refresher about the technology or care schedule for your vehicle. We are here to help. Thanks again, Doug Laymon, Sales Manager

February 03, 2022

Dealership Rating
Employee Rating

Wonderful experience with Five Star Subaru and my salesman, Frank Lara. They went above and beyond in helping me with everything!! More

by st.alden
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Jeff Davis , Michial Cox

Feb 04, 2022

Five Star Subaru of Grapevine responded

Hello st.alden, Welcome to our Five Star Subaru family! Drop by or give us a call at 817-438-1700 any time you need our vehicle advice. We want to make owning your new Subaru the best experience. Thank you, Doug Laymon, Sales Manager

Feb 04, 2022

st.alden responded

Best salesman (Frank Lara) and dealership I’ve ever dealt with!! Everyone was so nice and responsive. They even gave my dog a treat and a stuffed toy, which she absolutely loves.

Feb 04, 2022

st.alden responded

Every dealer should do business like Five Star Subaru!!

January 31, 2022

Dealership Rating
Employee Rating

Frank was easy to work with, always had a smile, and delivered! Financing was easy and fair. Easiest vehicle I ever purchased. Thanks to the whole team! More

by davidkee1515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Five Star Subaru of Grapevine responded

Hello davidkee1515, Welcome to Five Star Subaru! Our sales and service team remain available for questions about your purchase at 817-438-1700. When you need our vehicle knowledge, we look forward to hearing from you. Thank you, Doug Laymon, Sales Manager

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