Frank Lovett, Jr. | Page 25

Makes you feel like you matter Michael Sales went above and beyond to help me transition from one lease which was nearing the end to another. He listened carefully and helped me nar Michael Sales went above and beyond to help me transition from one lease which was nearing the end to another. He listened carefully and helped me narrow things down. I returned the next day, and although Michael was off, I had the pleasure of working with Frank Lovett! Awesome experience. I know that's not something you usually hear when someone talks about purchasing a vehicle from a dealership but its true. I will say the MAIN reason it was such a great car buying experience was due to Frank! He was knowledgeable, courteous, patient and above all kind and caring. He kept me updated at all times with everything regarding my trade in and car purchase. All of my questions were answered promptly and paperwork completed in the most efficient manner possible. New customers should ask for Frank who is an outstanding salesperson, a really good listener who took the time to fully understand my needs and expectations, a consummate professional who patiently guides the purchasing and financing process to a successful and satisfactory conclusion. He is a valuable and trustworthy asset to the Crown Honda sales team and is someone I look forward to working with again in the future. Now I'm off to enjoy my 2017 Civic! More

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Great customer service Frank Lovett jr made my day on 3/1/17 . When others said no he said yes. Went in for an oil change and left with a used car. I thought it was impossi Frank Lovett jr made my day on 3/1/17 . When others said no he said yes. Went in for an oil change and left with a used car. I thought it was impossible for me to get a car without credit but he made it happen. Monthly payments are affordable and I am overjoyed. Frank Lovett Jr gave great customer service and I would recommend his service. More

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Awesome Service! I came into Crown Honda looking for a new vehicle. I was greeted by Frank Lovett. Right away I knew I was going to get excellent service. Frank was at I came into Crown Honda looking for a new vehicle. I was greeted by Frank Lovett. Right away I knew I was going to get excellent service. Frank was attentive to all of my needs and was very helpful in helping me get my new vehicle. I was extremely satisfied with Frank Lovett and the whole team at Crown Honda. More

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New Honda CRV Owner Michael Tan was our first contact at Crown Honda. He was informative, friendly and in no way pressuring unlike at other dealerships. What a pleasure t Michael Tan was our first contact at Crown Honda. He was informative, friendly and in no way pressuring unlike at other dealerships. What a pleasure to work with! When we returned for a second test drive, Micheal had his coworker Frank Lovett aid us, who was equally professsional while Michael was with another client. When we returned to purchase my very first Honda, from meeting GM Jay Biggerstaff, James McLaughlin in service, Jason in finance and of course, Micheal Tan in sales... we were treated like family. More

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Great People Bought a used car and had a very tight budget, but Frank worked excellently with me in everything. He was very patient and answered all my questions. Bought a used car and had a very tight budget, but Frank worked excellently with me in everything. He was very patient and answered all my questions. He was very professional and made me feel very comfortable. Great service and great people. Thank you!! More

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Easy Deal with good people Frank Lovett (our sales person) knows how to get a deal done without any pressure. I told him what it would take for them to get a deal done with me a Frank Lovett (our sales person) knows how to get a deal done without any pressure. I told him what it would take for them to get a deal done with me and I was expecting a lot of the nonsense stuff that other dealerships hand out but that didn't happen with these guys. I'll be back. Thanks Frank. Also Troy and Angelo were very attentive and personable. More

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Easy and fast transaction I previously had visited Crown Honda and received no help, I suppose the third time was a charm! I worked with Frank Lovett Jr. After a test drive we I previously had visited Crown Honda and received no help, I suppose the third time was a charm! I worked with Frank Lovett Jr. After a test drive we completed the deal in under 30 minutes. There was a slight maintenance issue and Frank immediately had the car in for repair and contacted me later when the vehicle was ready. Ryan in finance was extremely helpful and between them both it was a seamless and stress free transaction. More

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New car Last night I walked away with a new car! This is the third car that we have bought from this dealership and we keep going back to Frank Lovett Jr! T Last night I walked away with a new car! This is the third car that we have bought from this dealership and we keep going back to Frank Lovett Jr! Talk about getting you want you want. They did not have on the lot the color of the vehicle I wanted. He went out of his way to find it. And find it in two days! He gives good advice on car buying details and buying was a complete no hassle. If you are looking for your dream car go see Frank! More

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Superb customer service-start to finish Frank was exceptional in explaining the many features and why purchasing our new 2017 Honda Accord was the right car for us. He presented an attracti Frank was exceptional in explaining the many features and why purchasing our new 2017 Honda Accord was the right car for us. He presented an attractive financial package that made it possible for us to buy the car we chose. More

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Most painless car purchase I have ever made I was looking to lease a new car. My salesman,Frank Lovett cut to the chase. Gave me realistic numbers and earned my business. AWESOME! I was looking to lease a new car. My salesman,Frank Lovett cut to the chase. Gave me realistic numbers and earned my business. AWESOME! More

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