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29 Reviews of Frank Mauka
June 07, 2025
My initial experience at Cobb County Toyota was great. The salesman was perfect, very friendly and helpful and the F&I experience was also great. I was very happy with my purchase and happy about the de The salesman was perfect, very friendly and helpful and the F&I experience was also great. I was very happy with my purchase and happy about the dealership. That recently changed. We bought the car on May 2, 2025 so we could have a reliable vehicle while out of state. We bought the car six weeks before going out of state and had no idea there would be any issues. The expiration date of the temp tag would occur while we were out of state. The last time I bought a car at the same dealership, it took only two weeks to get the permanent tag. On May 28, I first called the tag office. They let me know that the dealership didn’t submit the documents to process a tag. That was 26 days after the purchase. I called the dealership to find out what happened. I spoke with a different F&I rep. I wanted to know what the delay was and what can be done to expedite the process. Sadly, he pushed back and wasn’t willing to help. I was persistent and he put me on hold. He came back several minutes later and told me it was processed. As I still don’t have this tag, and it is now June 7. I have to assume I was lied to. I did try to reach out to the General Sales Manager and he never responded. Someone else did call yesterday to let me know the state has the information to process the tag. I am very bitter about this. I trusted this dealership would care about their customers. What they proved to me is they care when you are buying a car, but after that, not so much. At this point, I won’t be able to use my car as intended and no one at the dealership will tell me why. If you don’t care if a dealership has great customer service after the sale, by all means, buy from Cobb County Toyota. If customer service is important, I recommend you look at other dealerships. I wish I had and will never buy another car from Cobb County Toyota. Why did they wait 29 days to process my tag, assuming it really was processed and why did it take me making a call to have it happen? More
by RSELVAGGIO0
Verified CustomerOther Employees Tagged: Steve Clark, Bernard Faulk, Brad Magerl
May 23, 2025
Best sale experience ever! Sale Representative Frank Mauka exceeded my expectations. He looked for options without any pressure and allowing me to make my own decisions. After Sale Representative Frank Mauka exceeded my expectations. He looked for options without any pressure and allowing me to make my own decisions. After having a horrible experience in another Toyota Dealer, Frank totally change that experience in a positive one. I left the other dealer without looking to the options available because the sale person was pushing me to choose the car that he want it… Thank you Frank for changing that experience in a positive one and for showing that you really care for your customers! More
by Abdiel
April 08, 2025
Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car, and the service center is top notch, I wouldn’t trust anyone to service my car except the technicians at Cobb County Toyota More
by DEANSJOLIN
Other Employees Tagged: Todd Pluger, Zach Claybrooks, Carlos Ortega , Costas Hernandez , Jason Wade, Simon Chan, Anthony Sullivan, Jeff Silvers, Brent Stump , Lake Shipley, Justin Holmes
March 16, 2025
Both my salesman Frank M and the business manager Andrew Carter went above and beyond on my behalf and I am grateful. Much appreciated Carter went above and beyond on my behalf and I am grateful. Much appreciated More
by JGEFFRAR
Other Employees Tagged: Andrew Carter
March 03, 2025
My only con -- not a whole lot of selection. It's not the dealer's fault I know. But that's really it. Everything else A+ It's not the dealer's fault I know. But that's really it. Everything else A+ More
by BILL.DOBILAS
Other Employees Tagged: Kent Givens
January 21, 2025
transparent pricing was lovely, no hassle. had a great experience with my salesman frank, he gave me a great price had a great experience with my salesman frank, he gave me a great price More
by CAMERON.THURBER
Other Employees Tagged: Andrew Carter
December 09, 2024
Frank was a wonderful salesman took great care of us Make sure all our questions were answered sure all our questions were answered More
by PARRISH419
Other Employees Tagged: Andrew Carter
November 26, 2024
First the service at Cobb County Toyota was above and beyond satisfactorily, we were originally greeted by three different sales reps who gave the upmost service and even went out of their way to assist beyond satisfactorily, we were originally greeted by three different sales reps who gave the upmost service and even went out of their way to assist us. When I was ready to test drive a RAV4 we were set up with Bryce who made my whole experience much simpler. Bryce was extremely knowledgeable about your products and went step by step through all of the features of all your vehicles! Being a Saturday I was under the impression that I would be waiting long periods without service however the staff was quick and efficient with all customers! They go out of their way to make you feel comfortable and absolutely make sure that you absolutely want the vehicle you want before you buy! This experience was truly one of a kind and I wouldn’t have it any other way! I have already recommended for others to come to this dealership! Bryce was also exceptional, all praises to him for his dedication and knowledge to assisting the customers, you can really tell the store cares about putting you in the right car! I really didn’t know what I wanted until I got in the RAV4 and had it’s features explained in great detail, that aspect of the experience was just far above the rest of the locations in Cobb county that I went to! More
by BRYCENHART
Other Employees Tagged: Bryce Perryman , Joel,
