Frank Menna | Page 26
Service Advisor
BMW of Fort Washington
500 Pennsylvania Avenue
Fort Washington, PA 19034
Dealership Experience
5 yrs, 7 mos
Industry Experience
42 yrs, 4 mos
Languages Spoken
English
261 Reviews
Write a Review261 Reviews of Frank Menna
November 08, 2022
I came with my grandmom to drop off her car for service. As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help o As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help of Melany, she got us a loaner and we were out quick, fast & in a hurry. When returning, Ben Amar welcomed us to gifts, and Frank (her service manager) took very good care of her. Amazing service overall! Would definitely recommend. More
Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar , Melany Del Toro, Maurice Wilson, Melvin, Taylor, Leroy
October 28, 2022
Everything about Ben Ammar's service at BMW Fort Washington was excellent. Highly recommend A+! Washington was excellent. Highly recommend A+! More
Other Employees Tagged: Richard Lanci, Jim Kostack, Amie Marshall, Ryan Young, Brittany Startzel, Ben Ammar , Melany Del Toro, Michael Fastman
October 24, 2022
I usually don’t write reviews, but today what I saw at BMW Fort Washington, made me change my mind. My brother asked me to drop his car for service, when I got there, I felt very comfortable and welcomed. BMW Fort Washington, made me change my mind. My brother asked me to drop his car for service, when I got there, I felt very comfortable and welcomed. Everyone is smiling, they are happy to see me. They are very pleasant, it made me feel like im at home. In the drive through I met Ryan Young. He was great. Then inside, Rich Lanci the service director was extremely nice and pleasant. He was great. He took me to the show room to show me the waiting area, he made sure I was comfortable. In the showroom, I met a gentleman named Ben Ammar, He was very kind and knowledgeable. It was a pleasure having a conversation with him. It was clear this company cares about their employees. And Mike Fastman the general manager. He is great to his employees and their families. What a place to drop your car for service. Feeling the love everywhere. They showed me the video and when my car was done it was very nice and clean. This is the first time I am giving a review for the service here at Bmw Fort Washington. I am giving them all five stars and recommending them to anyone who wants to buy a car or service their own or even to find a job. This is the place to be, thank you all. You guys are the best. More
Other Employees Tagged: Richard Lanci, Amie Marshall, Ryan Young, Brittany Startzel, Ben Ammar , Melany Del Toro, Santo Hannawacker
October 24, 2022
Service always excellent. everyone great .technicians know what they’re doing. Richard lanci . Ryan young best guider also Ben Ammar good representative. Always recommend bmw o everyone great .technicians know what they’re doing. Richard lanci . Ryan young best guider also Ben Ammar good representative. Always recommend bmw of fort Washington More
Other Employees Tagged: Richard Lanci, Ryan Young, Brittany Startzel, Ben Ammar , Melany Del Toro
July 21, 2022
Ben Ammar Rich Lanci excellent service and will all ways recommend BMW fort Washington best BMW dealership around!!!! recommend BMW fort Washington best BMW dealership around!!!! More
Other Employees Tagged: Richard Lanci, Joe Baker, Leonard Linch, Amie Marshall, Gary Koval, James Garito, Brittany Startzel, Ben Ammar , Santo Hannawacker
July 20, 2022
Excellent service at BMW of Fort Washington! The people were great! The service was great! Special thank you to Frank Menna who took the time to call me to answer questions about my car. I will The people were great! The service was great! Special thank you to Frank Menna who took the time to call me to answer questions about my car. I will be bringing my car back to BMW of Fort Washington! More
Other Employees Tagged: Santo Hannawacker
July 13, 2022
Easy simple drop off and pick up. Very responsive to questions Price for work very reasonable Very responsive to questions Price for work very reasonable More
Other Employees Tagged: Richard Lanci, Amie Marshall
June 07, 2022
The service on my BMW was perfect. Very happy. Frank & Troy were great. The staff was extremely helpful and friendly. Highly recommended. Thank You! Very happy. Frank & Troy were great. The staff was extremely helpful and friendly. Highly recommended. Thank You! More
Other Employees Tagged: Nevin Horst, Jeremy Golis, Richard Lanci, Jim Kostack, Ben Ammar , Troy Pearlman
March 09, 2022
I ordered a 2022 X3 with the Shadowline package. It was delivered without the black grill. I talked to Franco about it and not only did he order the correct grill for me but made my service appoin It was delivered without the black grill. I talked to Franco about it and not only did he order the correct grill for me but made my service appointment to have the correct one installed with a courtesy car and did not charge me for the installation. This is my 3rd BMW from West German. Great customer service. More
Other Employees Tagged: Franco D'Ambruoso, Bryan Gustie, Brittany Startzel

