Frank Menna
Frank Menna at BMW of Fort Washington

Frank Menna | Page 5

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
275 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

42 yrs, 6 mos

Languages Spoken

English English

5.0

275 Reviews

Write a Review

275 Reviews of Frank Menna

May 15, 2026

Dealership Rating
Employee Rating

I encountered a problem with my car last week and stopped at the service department without an appointment. Frank thought he knew what the problem was and in less than 1 1/2 hours the technician confirmed F More

by Pegsxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2026

Dealership Rating
Employee Rating

Ben was wonderful. I was so stressed with my kids and his service was absolutely impeccable. I will definitely be back and look for Ben again. He helped 2 days in a ro More

by dpsinger16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

BMW of Fort Washington responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 09, 2026

Dealership Rating
Employee Rating

Ben always great anytime i come for service. I recommend this dealership to everyone 🙌🏽.thxBen More

by Jsimonaesaniyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 07, 2026

Dealership Rating
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Ben was great always treat me like family I recommend him to EVERYONE that come here!!! More

by Vernonpri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2026

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Employee Rating

Ben and Ryan helped me out today. I was in and out in no time. More

by dreadbug90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2026

Dealership Rating
Employee Rating

Best service department at BMW of Fort Washington they treat you like family. From dropping your car till you pick it up . Thx Ben . Rich More

by Woodingd8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2026

Dealership Rating
Employee Rating

The word of the day is service. Ben went above and beyond. In a complete bind and no appointment, Ben was able to get me in for service with no trouble at all. The managers Ryan and More

by qui2myheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2026

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Employee Rating

My car suddenly broke down over the weekend, so I had to rush to the dealership. I’m so grateful for the help I received at BMW of Fort Washington. I want to give a special thanks to my advisor Frank, techn More

by airjet77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Technition Sean!!!

May 08, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

April 23, 2026

Dealership Rating
Employee Rating

Frank is the man! Took care of all my concerns and questions I had. Top tier service! More

by Pavlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

BMW of Fort Washington responded

Hi Pavlo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

April 08, 2026

Dealership Rating
Employee Rating

It's always a pleasure to bring my car for service. Great people. From time to dropping to picking up. I wanna say thank you to Ben and Richard Lanci for all the help. More

by dreadbug90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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