Frank Menna
Frank Menna at BMW of Fort Washington

Frank Menna | Page 6

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
227 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

41 yrs, 11 mos

Languages Spoken

English English

5.0

227 Reviews

Write a Review

227 Reviews of Frank Menna

August 08, 2025

Dealership Rating
Employee Rating

NB BEN & NR RICH ARE THE ABSOLUTE BEST & ALWAYS MAKE SURE IM TAKEN CARE OF WHEN I COME IN FOR SERVICE ! I LOVE THIS DEALERSHIP ! More

by gabrielle.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2025

Dealership Rating
Employee Rating

Not a BMW dealership. Has new ownership a company named MileOne. My opinion not a good place to purchase a pre-owned car More

by Just My Opinion
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nevin Horst, Lucy Hu , Antoine Johnson

Aug 22, 2025

BMW of Fort Washington responded

Just my opinion, We’re very sorry to hear about your recent experience and truly regret that we did not meet your expectations. At BMW of Fort Washington, we strive to ensure every vehicle we sell, especially our pre-owned inventory meets high standards for quality and safety. What you’ve described is not the type of experience we want any customer to have. Thank you for coming in to discuss this with our General Manager Jim Kostack so we could better understand what happened and try to make things right. At BMW of Fort Washington, our commitment to customer satisfaction and premium service remains a top priority. We appreciate your feedback and will use it to improve going forward. If there is anything that we can assist with in the future, Please reach out to Jim directly at 267-705-6539 or jim.kostack@mileone.com.

August 06, 2025

Dealership Rating
Employee Rating

Best dealer and best staff i have ever met! I truly feel taken care of here. More

by Mohamadaeham123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2025

Dealership Rating
Employee Rating

Ben and Rich treated me very well I do recommend BMW of Fort Washington to everyone excellent service department More

by mjay2571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 02, 2025

Dealership Rating
Employee Rating

Ben and the whole team treated me the best. 10/10 team. Definitely recommended yes. More

by Shivam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2025

BMW of Fort Washington responded

Hi Shivam, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 28, 2025

Dealership Rating
Employee Rating

Ben is awesome and Dennis is the best service advisor ever and the reason I service my BMW at BMW of Fort Washington More

by sudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Startzel, Ben Ammar, Dennis Kogout , Melany Del Toro, Dennis, Melanie and Frank

Jul 29, 2025

BMW of Fort Washington responded

Sudeep, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2025

Dealership Rating
Employee Rating

Ben Ryan Edirch, treated me like family. I love the service here and was very welcoming! More

by gabbygia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 23, 2025

Dealership Rating
Employee Rating

Ben, Armond, and Ed McGuire were fantastic. They are the reason I will always go to fort Washington. Armond, is a great person and makes everything even easier to do. More

by Rashiid.coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

July 22, 2025

Dealership Rating
Employee Rating

Ben and Britney are by far the best service agents I ever encountered and my days are working with BMW. They need promotions. Recommend recommend service. I recommend the service department. More

by Himathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

BMW of Fort Washington responded

Hi Himathi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 22, 2025

Dealership Rating
Employee Rating

Ben always great communicator, very helpful, respectful and always ready to assist..he is an asset to BMW fort washington!! More

by cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

...
6
...

Dealership Inventory (231 Vehicles)

new 2026 BMW X5 car, priced at $79,090
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 PHEV car, priced at $83,640
2026 BMW X5 PHEV
new
Skyscraper Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car, priced at $57,630
2026 BMW 330
new
Portimao Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $83,090
2026 BMW X5
new
Skyscraper Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW M3 car, priced at $110,380
2026 BMW M3
new
Special Order Color exterior
Manual
Rear-wheel Drive
new 2026 BMW X3 car, priced at $57,715
2026 BMW X3
new
Arctic Race Blue Metallic exterior
Automatic
All-wheel Drive