Frank Moody | Page 2

Understood needs matched with appropriate car and coordinated reasonable trade. Professional salesman and finance specialist made it clear and very easy coordinated reasonable trade. Professional salesman and finance specialist made it clear and very easy More

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Knowledgeable/Customer-Focused/Informative in every area of the sale/Work with you to get where you need to be financially/If everyone could be this easy to deal with, everyone would always be satisfied. Th of the sale/Work with you to get where you need to be financially/If everyone could be this easy to deal with, everyone would always be satisfied. They were the best dealership I have ever dealt with—SERIOUSLY! More

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It was a good overall experience The people were pleasant and courteous nice atmosphere Curtis people and courteous nice atmosphere Curtis people More

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Easy in and out for lube and tire rotation. Professional and made me feel like a valuable customer. Checking out was quick and car ready in an hour. Professional and made me feel like a valuable customer. Checking out was quick and car ready in an hour. More

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Great experience overall! Coming from a few hours away I was skeptical about the old bait and switch tactics of years gone by in the car industry. That’s not the case here at Coming from a few hours away I was skeptical about the old bait and switch tactics of years gone by in the car industry. That’s not the case here at all. The team at Courtesy Buick GMC made everything clear, simple and upfront. When I showed up at the dealership to finalize everything there were no surprises. I was in and out with paperwork and taking delivery before I knew it and back on the road. One of the best purchase and delivery experiences I’ve had in 25 years of buying cars. This is true from the salesperson to the finance team. Couldn’t ask for a better buying experience! More

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Arthur and the staff did a fantastic job selling me my first truck . Very knowledgeable and made the buying process easy . first truck . Very knowledgeable and made the buying process easy . More

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Are sales person Arash is the best got is in our new car in less then 1 half. The transaction was smooth best dealership to get a GMC. in less then 1 half. The transaction was smooth best dealership to get a GMC. More

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Had a great experience! Arthur Wilson is the best!! I will be back for service. Arthur Wilson is the best!! I will be back for service. More

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I took my 2022 GMC Sierra there this morning for a washer pump that quit working. They wanted $199/hrs to diagnose and 2 or three days to have the vehicle. They would not let me schedule an appointment, it pump that quit working. They wanted $199/hrs to diagnose and 2 or three days to have the vehicle. They would not let me schedule an appointment, it was leave the vehicle or nothing. If management can't schedule what are they needed for? This is not good customer service and I'm highly disappointed in the cost, amount of hours, and their I don't care about the customer attitude. More

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I purchased a new GMC truck in March. It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy B It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy Buick GMC clearly articulated the buyback process. While not being what I wanted to hear his honesty about the process set my expectations. Frank and his sales team kept me up to date on the progress throughout. I feel like they went the extra mile to help me through an unexpected circumstance. Travis and Tony, in the service department also treated me with respect and consideration. They kept me in a loner car all summer as my situation was being resolved, I can not say enough how much I appreciated that. Courtesey Buick GMC, is a dealership that has a culture that is centered around the customer. When things went south with my original purchase this dealership stepped up, and did everything they could to see that I was ultimately satisfied. And I am… More

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