Frank Muto | Page 12

It was excellent experience The dealership service was excellent by the sales person and the manager as well. I could easy say that everything was perfect and the preparation f The dealership service was excellent by the sales person and the manager as well. I could easy say that everything was perfect and the preparation for my new car was a great experience. More

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Best BMW dealer in the Philly Area Hands down the best BMW dealer in the Tri-state area. I purchase several vehicles a year and BMW of Devon has recently given me the best experience to Hands down the best BMW dealer in the Tri-state area. I purchase several vehicles a year and BMW of Devon has recently given me the best experience to date. No hassles or games played at this dealership, they truly care and want to build a lifetime relationship with they're customers. Kerry and Frank are true professionals that know customer service and they're products extremely well. Additionally, they made the process of purchasing very quick and easy. Highly recommended. More

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This dealership will belittle you as a buyer Went in to inquire on a used SUV and the sales associate was so keen on asking me how soon I wanted to purchase a vehicle, before he even got the keys Went in to inquire on a used SUV and the sales associate was so keen on asking me how soon I wanted to purchase a vehicle, before he even got the keys to open it. My answer of "within the next month" must have not been sufficient enough as when he came back with the keys he did not even allow me to test drive the vehicle as to his statement "it will put miles on the vehicle and that the vehicle will be sold before that time frame." Absolute absurdity that a 2 mile test drive would diminish the value. I walked right out and he then proceeded to chase me down and say that he would get the tags to take the vehicle on a test drive. I left the dealership, told them to never contact me regarding any vehicle ever. This dealership does not deserve any respect as they clearly do not even offer that to potential customers. More

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Simply the best I recently leased a new BMW 2016 x3 and had the pleasure of working with Dale Levin, Frank Muto and Lisa Puggi. This was my first time leasing a car I recently leased a new BMW 2016 x3 and had the pleasure of working with Dale Levin, Frank Muto and Lisa Puggi. This was my first time leasing a car and all made the process easy and worry free! I never felt that I was "taken advantage of", as many picture in the stereotypical car dealership experience. I was one who asked a lot of questions and Dale never hesitated to get back to me, always making me feel comfortable throughout the process. By the time I came to pick up the new car, I literally was walking around the dealership saying hi to everyone that worked there - they truly make you feel like you are part of the family. In fact, I had already signed the paperwork when Dale told me to hang around for a bit more... Frank was able to figure out the numbers and save me more than a grand off of what I was playing due to an incentive program that had come out after we had finished negotiations. This was above and beyond what was required and further shows how client satisfaction is BMW of Devon's number one priority. I have no doubt that this will be the start of a lifelong relationship with this team! Thank you! More

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"Great Experience" Working with Dale Levin was a great expirince. He is very friendly and loves cars which make it fun and enjoyable to work with. About a year ago I sto Working with Dale Levin was a great expirince. He is very friendly and loves cars which make it fun and enjoyable to work with. About a year ago I stopped by BMW of Devon and I told Dale that I love my 328i that I was leasing at that time and I am not sure if I want to change it. Still had more than 18 month to the end of the lease. He offered me to drive some cars other than 328i to just get an idea and he asked me to call when I am ready. About 8 weeks ago it was 6 months left on my lease so I went back to Dale and again he asked me to try all the cars that I am interested in which was fun. We made the deal and I love the new car. What happened after that was much more important and appreciated by me and my family. I had an issue with BMW financial related to my old BMW and all I did is contacting Dale and he treated the issue as if it is his own issue and it was resolved (thanks Dale). I also like to thank Frank Muto he was very helpful with the finances he did more than I expected to work with me on the lease and give it all he can to make the deal work for me. I really appreciated working with him (thank you Frank). More

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The entire experience was awesome. The staff were very helpful and friendly. When I arrived, the majority of the sale was complete. Very nice people. I would definitely buy again. The staff were very helpful and friendly. When I arrived, the majority of the sale was complete. Very nice people. I would definitely buy again. More

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Purchase Review of our new BMW After having purchased 3 BMW's at another dealership, we purchased a new BMW from BMW of Devon. The experience was a very positive one. The salesman After having purchased 3 BMW's at another dealership, we purchased a new BMW from BMW of Devon. The experience was a very positive one. The salesman Kerry Simmons went above and beyond what was needed to consummate the sale, and I mean that in a positive way. Beside the fair deal that we negotiated with Kerry, he worked hard with BMW financial to get a credit of our last lease payment on our previous BMW even though it had been several weeks since the payment had been made. This for all intent and purposes lowered the cost of our new BMW even more. More

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Great Experience Buying New BMW Had a great experience buying a new 528xi at BMW of Devon. I started online with Dan McCloy, one of the sale men, and he was highly responsive withou Had a great experience buying a new 528xi at BMW of Devon. I started online with Dan McCloy, one of the sale men, and he was highly responsive without being annoying. We discussed price and he gave me an excellent quote. After considerable back and forth, I went into the dealership and Frank Muto (the manager), John Walden and Lisa Puggi all took great care of me. They offered a fair price for my trade in and respected the price and terms that Dan had quoted. Ian took me through a thorough "genius" briefing of my new car. All in, a total of about three or four hours and I drove away with a full tank of gas. Very happy! More

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Ultimate Buying Experience Chris Blazer made the car buying experience easy. It was so relaxing and easy i was sometimes skeptical and surprised. I still remember even a few wee Chris Blazer made the car buying experience easy. It was so relaxing and easy i was sometimes skeptical and surprised. I still remember even a few weeks after i placed my order for my car i would question myself if i had really bought it, was it that easy? He really made it simple, relaxing, and a great car buying experience. I was put in touch with Chris over emails and after a phone call with him i felt very comfortable with dealing with him, everything else was handled through emails and phone. I actually never stepped foot into the dealership until i had to trade my car in. The wait was grueling but Chris made it easy with updates and even photos when the car when it arrived. He was very patient with my questions and even gave me a lot of very good advice and information which helped me with my order. Car dealers often get a bad reputation but Chris really made my first BMW experience stellar with really really really good customer service. I once told myself i would never leave Audi because i had a great sales guy but Chris at BMW Devon really made this the ultimate buying experience. I cannot forget Frank Muto who is a true professional, he took the time to explain my financing to me, as well as all the options that i could purchase in terms of warranties and what not. I was surprised there was absolutely no pressure and he gave me a lot of tips and sound advice. Props to Chris and Frank, BMW of Devon and BMW. I will definitely recommend them without any reservation. More

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JBaer "Awesome Experience" I spent a lot of time researching several luxury SUV models and found the 2015 BMW X3 the perfect fit. I found the pricing, sales experience, financin I spent a lot of time researching several luxury SUV models and found the 2015 BMW X3 the perfect fit. I found the pricing, sales experience, financing and training to be spot on. This is a very professional, friendly and customer focused dealership. The sales process was easy as I came prepared, knew what I wanted and the Salesperson, Dan McCloy was very knowledgable, accommodating and did not try to oversell. This was the easiest sales experience and have had many over the years. Great Dealership and would highly recommend them and my salesperson for a no hassle process and professional car buying experience. More

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